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February 14, 2020 2 Comments

How Finding Work is Like Finding Love

The rings in a binder in the shape of a heart
https://www.flickr.com/photos/entrospeck

A few years ago, I had the privilege of speaking with Dan Ariely, author and Duke University Professor of Psychology and Behavioural Economics, at his book launch. In the book, he mentioned the challenges that people face finding love on online dating sites. It got me thinking about the parallels between the struggles finding work and finding love, and the fact that we have still not succeeded in creating particularly effective systems to connect job seekers and job openings (or people to one another). AI is smart, but not smart enough to figure out what makes people “click” with each other.

While there are qualified job seekers and suitable jobs out there, somehow it is exceedingly difficult to connect the two; the question is what works?

Based on my experience as an employment expert, I have concluded that there are real parallels between what works for finding work and love. To test this theory, I decided to research “how to find love”, which yielded a lovely, common-sense Wikihow post that demonstrates my theory pretty well. It recommends 10 steps to help “find love”, most of which can be neatly applied to job search. It divides the 10 steps into 3 main parts:

  1. Know Yourself
  2. Reach Out
  3. Make Moves

Employment counsellors also typically advise job seekers to:

  1. Know their strengths, weaknesses and assets, and share them in resumes, LinkedIn, and in information and job interviews.
  2. Reach out to network contacts and potential employers.
  3. Make moves to meet in person with potential employers and network contacts.

 

PART ONE: KNOW YOURSELF

1. “Understand what you have to offer.”

Consider what you bring to a relationship:

  • Your best qualities — what are your strengths or unique assets?
  • Your interests — what areas of work do you specialize in?
  • your weaknesses — what would you like to improve in yourself as an employee? What parts of your job make you feel uncomfortable?  

For job seekers, this is excellent advice: identify your assets, professional interests and weaknesses; understand them and be willing to discuss them openly (obviously, only as they relate to your ability to do the job).        

2. “Build confidence”

Identify your strengths, and practice being able to talk about them confidently.

“Whether you are an introvert or an extrovert, a hilarious crowd pleaser or a very kind friend, be confident about what you have to offer”.

Know what you have and own it. Confidence comes from understanding what makes you a strong candidate, and being able to back that up with examples from your experience.

3. “Know what you are looking for.” 

All relationships benefit from clarity of purpose. Do you know what you are looking for in a job? Have you thought through and evaluated your priorities?

Write down what you consider most important characteristics for your next job, such as salary, status, keeping busy, social connections, a chance to build your career, or learning new skills. Try to not being too specific or too superficial in your preferences; if you are too selective, you might narrow your options too much and miss out on opportunities which you might regret later.

It may also be helpful to write down a list of definite “NOs.” What won’t you compromise on?

 

PART TWO: REACH OUT

4. “Meet people.” 

“One of the best ways to do this is to start by making friends. It is always said that making friends is the surest way to finding love, and that’s because it’s true; it’s a great way to build a mutual relationship based on caring and trust.”

The same can be said for job search – make sure to reach out to people. Avoid hiding behind your computer screen. You are mostly likely to find work (especially work that meets your unique needs and skills) through networking. Networking starts with meeting people.

Don’t be quick to reject an opportunity based on superficial criteria – love at first sight is a rare and often unsustainable thing. Look beyond your notion of what your ideal employer might be like – avoid restricting yourself based on superficial criteria such as location, travel time, company size, brand, job title. Think about your long-term goals; consider whether this opportunity might move you in the right direction.

Expect success to take time. Commit resources, effort and time to finding the right opportunity. Be patient.

To find love, “accept invitations to parties, sporting events, and concerts. If you aren’t much of a joiner, ask a few people out for lunch or coffee. The point is to create a lot of situations that give you the chance to get to know people – and it’s hard to do that from home”. This applies to job search just as well: stretch yourself beyond you natural tendency for independence and self-sufficiency – reach out. Go to workshops and conferences, volunteer and do what it takes to meet new people.

5. “Present yourself as someone who is available.” 

Let people know that you are looking for work. Send out resumes to those who might know someone. Mention it to friends and former colleagues. (Careful not to overdo it though – no one wants a desperate person.)

Make sure you have an easy-to-find online presence. Sites such as LinkedIn provide good opportunities to showcase your skills. Be aware of how you appear to others, online (Google yourself!) a in terms of professional dress (no perfume – this is job search, after all.)

When meeting with network contacts, practice active listening. Be attentive, make yet contact and ask curious questions. Thank people afterwards for the meeting and stay in touch. When you meet them next, or reach out again, try to follow up by recalling something he or she said and mentioning it at the beginning of the conversation. Show people you are paying attention.

Be honest and genuine. Your ability to talk about your strengths and weaknesses with confidence is, as the article suggests “an act of courage, and that’s attractive”.

6. “Try dating services.”

I suppose we could describe LinkedIn, networking meetups, recruiting sites as “dating services” for job seekers and employers. Even volunteering in a place where you can meeting potential colleagues and employers might be a great place to find employment “love”. As the article states: “you might find it easier to get to know people in places that facilitate conversation.”

 

PART 3: MAKE MOVES

 7. “Ask people on dates” 

Reach out to people who might be able to help or support you, and take up any opportunity to meet face to face and have a conversation by phone. Informational interviews can be very beneficial for both you and a potential employer.

No need to make it complicated or formal. Take your contact out to coffee or meet them at their office and bring a cup (call/text before and ask: “I’m bringing coffee – what would you like?”). The format of the meeting doesn’t matter — just focus on having a good conversation and learning something new. Making a good impression is most important.

8. “Don’t be too pushy”

Remember that personal connections are stressful for both sides. The person you’re meeting might be concerned about your expectations from them, as well. Keep in mind that not everyone is in a position to refer you to a job, and keep expectations low key and relaxed.

9. “Be vulnerable.”

Talking about yourself in a genuine and self-critical way makes you more trustworthy and confident sounding. You do not have to be perfect to be interesting — employers want an employee who is open to criticism and learning.

10. “Know when to drop it and move on.”

Sometimes you are just not a good fit with a job. Sometimes a network contact just won’t want to meet. Know when to give up and move on to better opportunities. Do not let a negative experience put you off. Learn from any mistakes you might have made, dust yourself off and try again.

Staying motivated through the process can be difficult. An article in the Journal of Management quotes researchers who suggest that the most important thing a job seeker can do to find work is to stay motivated and focused — advice which could just as easily apply to those seeking love:

“Just keeping motivated. You know, that’s a tough one when day in and day out, doors are slamming in your face because, you know, you’re not the only person applying for a particular job or you’re not the only person reaching out to somebody. And, I think, trying to keep a smile on your face and staying motivated that it will happen when it’s meant to happen. That’s the ticket. I think that’s the toughest thing when you’ve been out of work for a long period of time.

What other rocks have you not turned over? And if you turned over every rock that you can and reached out to god knows how many people (…), and you’re not getting anywhere and the train is not moving down the tracks, it is very tough to put one foot in front of the other and say, okay, tomorrow’s going to be a better day. That sounds just so old-fashioned or cliched but it’s true.”

Bottom line:

Whether looking for love or trying to find work, human nature requires that we do certain things in order to be successful: we need to be self-aware, clear about our goals, and to plan and implement steps to reach out and to meet others face to face.

Most importantly, acknowledge that the process of meeting goals (whether it’s love or work) will most probably take more time, energy and motivation than we would like. And then, just keep going.

By Karin Lewis Filed Under: Career Voice: Blog Tagged With: find work and love, job search, karin lewis, looking for love

January 29, 2020 Leave a Comment

Mental Health in the Workplace

Tired waitress reading notes at the end of working day

Bell Let’s Talk launched in 2010 with a focus on building awareness, acceptance and action in mental health. Since then Canadians have taken the conversation around mental health to remarkable heights, making it clear that mental health matters.

Dr. Hadley Koltun, a Psychologist at JVS Toronto’s Career, Education and Psychology Services, addresses some questions regarding mental health; its symptoms, diagnosis and how those who are struggling can find help and support in the workplace.

Q. What are the signs that may indicate you are struggling with mental health?

Mental health challenges cover a wide variety of different moods and behaviours. Symptoms of mental health issues may include:

Physical:

  • Increased fatigue
  • Sleep issues – sleeping less or more than usual
  • Difficulty concentrating
  • Frequent colds, flu, or infections
  • Rapid weight loss or weight gain

Emotional:

  • Increased feelings of anxiety, nervousness, and/or sadness
  • Feeling trapped or overwhelmed
  • Procrastination or excessive busyness
  • Feeling incompetent
  • Isolating oneself from friends and family
  • Increased irritability
  • Excessive worry
  • Loss of sense of humour
  • Loss of enjoyment in activities you once found pleasurable

If you, a friend, colleague or family member are experiencing several of these symptoms, it may be an indication of a problem that requires professional care or support.

Q. How is a mental health disorder diagnosed?

A mental health disorder is diagnosed by a registered health professional such as a physician or psychologist. Social workers and psychotherapists are registered health professionals but are not authorized to make such a diagnosis. To diagnose a disorder, a psychologist will conduct an assessment. Typically, an assessment will involve an interview with the client and the completion of standardized checklists or surveys. It may take more than one visit to determine whether or not a client has a mental health disorder, which disorder it is, and what accommodations or interventions are required.

Q. What are some of the symptoms people with mental heath issues experience that affect their ability to work?

The symptoms listed above may be indicative of a mental health condition that could affect someone’s ability to work. Some of these symptoms can cause decreased performance or absenteeism.

Q. Should I disclose my mental health issue to my employer? If so, what documentation do I need to provide?

Disclosure of a mental health disorder is not necessary. However, if you are asking your employer for accommodations, you may require a letter from a health professional outlining what is required.

Q. What are some typical accommodations that a person with mental health concerns can ask for from their employers?

If work becomes overwhelming, employees can ask for a decrease in the volume of tasks to a manageable level, at least temporarily. Or space tasks out over a longer period of time to be worked out between the employee and their immediate supervisor. An employee may also require a quiet place to work as well as having regular breaks.

However, any accommodation recommended must not bring an undue hardship, i.e. the accommodation must not place an unreasonable burden on the employer or other employees. What constitutes undue hardship will vary in each case depending on the nature of the workplace and the employee’s role within it.

Q. Do I need a note from my doctor or psychologist in order to take time off work for reasons regarding mental health?

According to the Mental Health Commission of Canada, approximately 500,000 Canadians, in any given week, are unable to work due to mental health problems. If you have sick days available, it’s better to take them than to try and push through when you are not feeling well. If your mental health care requires more time off, the Canada Labor Congress recommends you talk to your Human Resources department and find out what sick time or short-term disability leave is available to you. You will likely need a doctor’s note if you have to take a longer time off work, but it will depend on your employer’s policies.

Q. Can I claim any medications or therapy treatments on my employee benefits?

That depends on your particular employer and the employee benefits plan they offer. To find out what is covered by your employee benefits, speak with your manager or Human Resources department.

Q. If I am struggling with feelings of anxiety, stress or depression that are affecting my performance in the workplace, what do I do?

Mental health matters. Speak with your doctor, a psychiatrist or a psychologist about your symptoms and treatment options. A physician may prescribe medication and both a physician and a psychologist can recommend counselling, psychotherapy, or accommodations at work. Don’t suffer in silence.

If you have a question about mental health or the psychology services offered at JVS Toronto, contact us.

By Donna Chabot Filed Under: Career Voice: Blog Tagged With: anxiety, depression, mental health, mental health at work, mental health in the workplace, mental illness, psychology

January 24, 2020 12 Comments

10 Skills Employers are Looking for in 2020

Series of icons representing various skills

It isn’t easy keeping up with our ever-changing workplace. Technology is changing the way we work in dramatic ways, leading to what some people are calling the fourth industrial revolution; just as each of the past three industrial revolutions (the steam engine, the age of science and mass production) required workers to adapt their skills to keep up, this technological revolution is forcing us to rethink what we do, and how we do it.

Having new computer skills, or knowing how to code is only part of what new technology demands of workers — it is also about your ability to do the things computer cannot do — your uniquely human interpersonal “soft” skills. 

The World Economic Forum reviewed labour market trends and identified ten skills that employees will need in 2020 to thrive in the new technical economy. Review each skill and think about your work experience: can you think of examples from your work history that demonstrate how you have used these skills?

1. Complex Problem Solving 

The ability to take on a complicated problem and work on solving it has become a high valued asset. It is not just about the solution – it is the process of figuring it out.

Think of a time when you took on a complicated problem and worked to resolve it: what happened? What did you do? It may be a problem presented by a customer or client, or perhaps a challenge facing your team. Think about specific examples, and find ways to share them on your resume and in your interviews.

2. Critical Thinking 

In this age of fake news and loud opinionated voices everywhere, critical thinkers who can tell fact from fiction, and challenge their own and other’s biases and illogical thinking bring a highly valuable strength to the workplace. A critical thinker can think differently about a situation, to gather information and develop new ways of understanding. Think of situations where you might have been able to challenge a client, colleague, or employee to look at a problem in a new way. 

3. Creativity 

Creativity is about innovation, risk taking and the willingness to try something new. It takes courage and the ability to challenge the status quo. Think of times where you tried a new way of doing an old thing. Maybe you found a way of making something routine into something fun, or you were able to generate interest in a new idea or behaviour among your colleagues or clients.

4. People Management 

If you have had an opportunity to take charge of leading a group, or even simply overseeing an individual, then you may have an interesting skill for employers in this new economy. Leading people is not a skill that technology can handle (yet). Managing others demonstrates your responsibility, initiative and maturity. It means that your employer trusted you. People management skills include an ability to be a role model, to solve problems, to think on your feet, to make decisions, to be supportive and assertive when necessary.

5. Coordinating With Others

Many companies are much less hierarchical than in the past. A lot more work happens in small teams; teamwork requires planning and coordination. Your ability to make a plan with others and think of a way to ensure that goals are set and met cooperatively is extremely valuable. Also, companies are striving for greater inclusiveness, which will benefit from your ability to work well with diverse colleagues and clients.

6. Emotional Intelligence

In the workplace, Emotional intelligence (EQ) is often described as even more important than standard intelligence (IQ). EQ is a set of abilities that relate to self-management and self-awareness. People with high EQs get along better with others and cope well with change.

High EQ employees tend to be:

  • non-perfectionists
  • able to balance work and play
  • excited about change and open to new learning
  • not easily distracted
  • empathetic
  • aware of their strengths and weaknesses
  • self-motivated
  • future oriented: not dwelling in the past
  • optimistic
  • able to set boundaries

These skills are often easier for some people than others, but we all can work on enhancing our ability to engage in these behaviours. Think through your work experience, and consider how you could describe what you have done in these terms.

7. Judgment and Decision-Making

No matter how much technology is introduced to our workplace, we still need to rely on humans to make ethical, thoughtful, and appropriate decisions. Employers will increasingly value decisive and responsible decision makers who are able to incorporate values, needs and morals into their decisions.

8. Service Orientation

Customer service is as important as ever, even if we are providing it using new tech tools such as social media or email. Employers continue to value a personality style that enables an employee to be helpful, patient and considerate, as well as inclusive, resourceful and informative in their work with customers.

9. Negotiation 

The ability to negotiate with a range of people such as colleagues, managers, customers, buyers and service providers is still a uniquely human skill. Negotiation skills include participation in all stages of a negotiation:

  • evaluating an issue
  • identifying the interests of all sides
  • setting goals
  • preparing a position and clarifying terms
  • listening actively
  • communicating clearly, respectfully and professionally
  • collaborating for a solution
  • working in a team

10.  Cognitive Flexibility

The fast changing nature of the world of work requires employees who are open, willing, and able to learn new skills. Employers especially value the ability to initiate learning and take responsibility for your own professional development. The flexibility to change the way you do things and unlearn skills is also important; workers need to be willing to try new ways of doing their work, using new tools.

Of course, don’t forget your hard skills — your technical knowledge is key. 

Whether you are a server in a restaurant, teacher, office worker or architect, technology is becoming a part of all of our jobs; employees are expected to learn and master a range of new tools, both hardware and software.

“Hard” tech skills may include coding, social media, data entry, data analysis, word processing, spreadsheets, presentation software, scheduling and project management, and database management. Skills such as the ability to communicate well on email and via video, as well as learn to use new hardware are related assets, as well.

Make an effort to identify the new skills demanded by employers (job postings are an excellent source), and make an effort to learn them. Don’t wait for employers to train you.

Bottom line:

All of us in the workforce, whether employed or job seeking, can benefit from carefully assessing ourselves against this list of skills. As a job seeker, let employers know which skills you have by describing them on your resume and LinkedIn profile, and demonstrating how you used them. In interviews, prepare examples of where you used those skills.

Consider setting yourself some goals to build new skills — engage in projects on the job, take on a volunteer position for find online or in person courses.

Soft skills are like muscles – you may have a natural strength, but it only becomes a valuable power if you build it and work on sustaining it.

By Karin Lewis Filed Under: Career Voice: Blog Tagged With: 2020, fourth industrial revolution, karin lewis, skills, soft skills, tech skills, technology skills

January 6, 2020 3 Comments

Can a robot read your resume? How to optimize your resume for ATS.

AI robot operates tablet

Few job search experiences are more frustrating than applying for a perfectly suited job only to discover that that your application has disappeared into the black hole of cyberspace, never to be heard from again. Many job seekers do not know that at least 70 percent of resumes are rejected before they are ever reviewed by humans. Instead, resumes are being received, parsed and evaluated by computer bots known as Automated Tracking Systems (ATS).

ATS require applicants to register on a company recruitment site and submit resumes online. While it would seem that job seekers would benefit from the convenience of submitting a resume anytime and anywhere, many are at a disadvantage because their resumes haven’t been created in a way that computer software can read. Therefore, talented candidates might not be selected by employers for interviews, regardless of how well-qualified they may be. 

To succeed in the online application game, it’s important to understand what an ATS system can read and how it selects candidates for further consideration.

What is ATS?

ATS refers to a range of software programs companies used to gather, read and process the contents of resumes. ATS bots are designed to evaluate resumes against a set of parameters or keywords and then rank each resume according to how well it matches the specific requirements of the job. Based on that ranking, employers decide which candidates will be invited in for an interview.

[Read more…]

By Karin Lewis Filed Under: Career Voice: Blog Tagged With: ATS, automated resume review, Automatic Tracking Systems, karin lewis, Resume bot, resume writing

December 16, 2019 Leave a Comment

5 New Year’s Resolutions to Boost your Job Search

Text "2020. New year, new job"

A new year means new opportunities and chance for job seekers to rethink their job search process. As the old saying goes, if you keep doing what you’ve always done, you are going to get what you always got. So before you ring in 2020, take the time to review your job search strategies and set some new goals.

Consider these resolutions to boost your job search:

1) Update your resume

A resume that appears outdated or incompatible with today’s technology may give an employer the impression that you might not be ready for a new job. Applicant Tracking Systems (ATS) require that resumes are formatted to be processed and selected by a computer before ever being read by a HR. This means that a poorly formatted resume will not be selected, regardless of how qualified the applicant is.

Keywords are vital to getting your resume noticed. Update your profile summary and work history using keywords used by employers in their job postings. This will increase your chances of getting your resume past an Applicant Tracking System and into the hands of the hiring manager.

Tip: To make sure that your resume matches the keywords being used, try an online tool such as WriteWords or Jobscan to compare your resume with job postings.

Even a resume optimized for ATS should still be to be easy to read and pleasant to look at. When formatting your resume, pay attentions to things like punctuation/bullet points, fonts, and alignment. Print out resume and look through it. You can also ask for feedback from potential employers or network contacts.

Tip: For additional help with your resume, sign up for our free Resume Clinic email course or check out our Workshop Calendar for in-person resume writing classes.

2) Improve your online presence

Over 80 percent of employers use social media to screen candidates before hiring. Your social media presence can directly influence your employment prospects, and can impact on whether employers will find you, and whether they will consider you a good match to the job and the company when they do come across you in their search for candidates.

As a job seeker, you want to make sure that you are easily found online and that employers will be suitably impressed with what they see. A well-written LinkedIn profile will allow you to showcase your skills and make a professional impression.

Tip: Check your privacy settings. Make sure the content on your Facebook or other social media accounts is private and can only be viewed by your friends. Also, you may want to conduct a search of yourself online to see what employers might find. Don’t just look for web results, check the images as well.

3) Update your skills

Keeping your skills up-to-date is vital to every job seeker. Whether you are a newcomer to Canada, recently lost your job, a mature worker, trying to overcome a gap in your resume, or changing careers, enhancing your skills is a worthwhile investment of your time.

Listing courses completed in 2019 (or even better, 2020) on your resume will reassure employers that despite being unemployed, you are still ready to hit the ground running at your next job. You may want to brush up on your programming or computer knowledge, language skills, management or any number of other skills that could improve your employability. Don’t forget to add your newly acquired skills and experience to your resume and LinkedIn profile.

Tip: Check out our top 5 resources for quality training courses in Toronto.

4) Expand your network

You’ve heard it before; finding work is not only about what you know, but who you know. You already have a network of former colleagues, acquaintances and friends. Put them to work for you and leverage your network to get job referrals. The holiday season is a great time to reconnect with old contacts. If you can, meet with people in person; ask questions, get guidance, and make sure they know that you are looking for a new opportunity.

Tip: Start with LinkedIn. See who you know and who you would like to get to know better. Ask questions using LinkedIn’s Messaging tool and approach the more responsive contacts for an information interview.

5) Boost your job search strategy

It is important to examine how you look for job opportunities, companies you have applied to, and the responses you are getting. Develop a job search plan complete with weekly goals to keep you on track.

Goals can include:

  • Write a list of the top 10 companies that you want to work for and where they post their jobs
  • Set up alerts on sites such as Indeed so that you are notified when suitable jobs come up
  • Make sure the employers and recruiters you have had contact with have your newly updated recent resume
  • Create your job search “elevator pitch”

Tip: When you follow a company on LinkedIn, you will get notified when those companies post new job opportunities. If you see a job that you’re interested in, it is easy to apply for it on LinkedIn’s Jobs tab or the company’s LinkedIn page.

2020 might be the year you land the job you have always wanted. Keep these five resolutions and watch it happen.

For more personalized help with your job search, contact JVS Toronto or visit one of our nine locations across Toronto and York Region.

Happy new year from all of us at JVS Toronto!

By Karin Lewis Filed Under: Career Voice: Blog Tagged With: job search, karin lewis, new year resolutions, set goals

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  • OAA Intern Architects eligible to write the Examination for Architects in Canada (ExAC)**

 

*Note:

  • The practice of architecture in Ontario is governed by the Ontario Association of Architects (OAA). All individuals who are internationally trained in the field of architecture, or who have held the status of architect in another jurisdiction must contact the OAA or visit the OAA website at www.oaa.on.ca for current information about licensing requirements and the licensing process in Ontario.
  • JVS Toronto is not a licensing body in Ontario.
  • The Canadian Architectural Certification Board (CACB) is the sole organization recognized by the architectural profession in Canada to:
    • Assess the educational qualifications of architecture graduates;
    • Accredit professional degree Programs in architecture offered by Canadian Universities; and
    • Certify the professional qualifications of Broadly Experienced Foreign Architects.
  • Architectural services may only be offered through a Certificate of Practice issued by the OAA.

**The content of this program has not been reviewed or endorsed by the Committee for the Examination for Architects in Canada (CExAC). The ExAC is an experience based exam. It is the practical application of knowledge acquired through education and readings that will support examination success. Taking this program without applying the knowledge gained through practice may not result in examination success.

TRIEC Mentoring Partnership Eligibility Requirements

You should sign up for the program if you:

  • Have 2+ years of international experience in your professional field
  • Have lived in Canada for less than five years
  • Are unemployed or underemployed and looking to use your professional skills in Canada