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October 5, 2015 Leave a Comment

Do You Have the Skills that Canadian Employers are Demanding?

Series of icons representing various skillsWhether you are rethinking your career, writing your resume, or preparing for an interview, the importance of knowing the skills that employers are demanding cannot be underestimated. Skills are the lens through which employers focus on candidates. Ultimately, if the employer doesn’t think you have the skills that they require, you will not get hired.

What does this mean for you, the job seeker? It means that you will benefit from investing time in learning about what specific skills that employers need — read job postings, speak to employers and employees in you target companies. Don’t assume that you know what they want. It also means that you need to be clear to employers about the skills that you have — in resumes, LinkedIn profiles, cover letters and when you network.

Earlier in 2015, Workopolis surveyed 256 Canadian employers about their hiring plans, and gathered some useful information for job seekers. Most interestingly, the 2 in 3 employers surveyed admitted to struggling to find candidates with the backgrounds they require.

What do Canadian employers say candidates are lacking?
Experience – 38%
Soft skills – 29%
Technical skills – 23%
Education – 4%

Interestingly, education wasn’t as important as experience. Another interesting finding is that soft (personal) skills valued even more by employers as hard (technical) skills. The Workopolis report is well worth reading — it also outlines the 10 most sought after skills in job postings specific to these 10 popular sectors:

  • Accounting / Finance
  • Admin/Clerical
  • Arts / Media
  • Engineering
  • Hospitality and food service
  • Human resources
  • Manufacturing
  • Marketing
  • Skilled trades
  • Technology and Digital Media

By Karin Lewis Filed Under: News & Highlights Tagged With: 2015, canadian employers, employability, find work, job search, job skills, skills, soft skills, technical skills

September 28, 2015 Leave a Comment

Ask the Employment Specialist: Non-verbal communication

Dear employment specialist2

Dear Joanna,

I recently had an interview for a position as an Architectural Technician for which I am absolutely qualified! I prepared and practised diligently. After the interview I felt hopeful that I would receive a job offer soon. Unfortunately, I did not get it! I was shocked. When I asked for feedback, the HR manager was vague at first, but I practically begged her to be honest. She said that I did not seem like I was not interested in the job and I kept looking around the room and rarely looked at her. As painful as this sounded to me, I was grateful for her honesty.

How can I make a better impression in the interview for next time?

Signed: Honesty is Painful Sometimes (HPS)


[Read more…]

By Donna Chabot Filed Under: Career Voice: Blog Tagged With: communication, find work, interview, interview behaviour, interview communication, job interview, job search, non verbal

September 14, 2015 Leave a Comment

The Challenge of Being Noticed by Employers – Find your authentic, confident voice

Woman smiling and talking through a megaphoneEver wonder why you don’t hear back from an employer once you’ve submitted your application? Employers are sorting through hundreds, sometimes thousands of resumes and LinkedIn profiles that are sent after each posting.

“I want to say, ‘Why do you work so hard to make your resume and your LinkedIn profile sound exactly the way every single other job-seeker’s resume and LinkedIn profile do?’”, says Liz Ryan, a former Fortune 500 Human Resources Senior Vice President.

Another sign of employers’ growing frustration is the number of recent articles that list words you should never use. Stephanie Vozza’s article in Fast Company suggests that candidates “…stay away from these buzzwords… because you sound like everyone else. These words almost lose their meaning the more that people use them.”

The problem, of course, is that employers use those buzzwords in their own job postings. Effective job seekers know that they have to show those employers that they have the skills and characteristics that those employers demand.

So, what should you do, to be noticed?

The bottom line is to be as honest and confident as possible – don’t undersell yourself.

1. Prepare interesting accomplishment statements

Make sure to share enough detail on your resume and LinkedIn so that you are able to give readers a genuine sense of the depth of your responsibilities. This works well in interviews, as well. Replace uninteresting mundane details with accomplishment statements that follow what Google’s SVP of People Operations, Lazlo Bock, offers as an effective formula:

“But how do you make your accomplishments stand out? There’s a simple formula. Every one of your accomplishments should be presented as:
Accomplished [X] as measured by [Y] by doing [Z]. In other words, start with an active verb, numerically measure what you accomplished, provide a baseline for comparison, and detail what you did to achieve your goal.”

Find examples that demonstrate your strengths and be ready to share them at interviews. Bock offers a number of excellent examples for candidates, which are worth checking out on his LinkedIn post.

2. Choose a likeable LinkedIn photo
Authenticity is also conveyed through the use of a good profile photo that is not too serious or formal, but rather projects a genuine, likeable yet suitably professional image. Dress as you would for an interview, and make sure to look toward the camera. Also, make sure the picture is current. You don’t want potential employers to notice when you walk into the interview, that you look 10 years older than your photo. Lydia Abbot, writing for LinkedIn, offers some useful tips for a good profile photo.

3. Demonstrate your strengths
Rather than simply listing your strengths, demonstrate them. Upload LinkedIn photos, web links, samples of work and other audiovisuals that showcase your work. Link to them on your profile. Gather good LinkedIn recommendations and professional references. Be active on LinkedIn, especially by participating in groups where employers might notice you. Volunteer, and make sure to point it out in your profile and resume.

Bottom line:

To stand out from other candidates, work on ensuring that in every interaction with potential employers – whether they find you online, talk you on the phone, read your resume or meet with you in person – you are able to come across as an impressive, compelling yet genuine person.


By Karin Lewis Filed Under: Career Voice: Blog Tagged With: authentic, be yourself, find work, interview, job interview, job search, linkedin, no buzzwords

September 7, 2015 Leave a Comment

Job Searching with Disabilities — Why networking isn’t always beneficial

Closeup of Female Applicant Completing FormBy far, one of the most common pieces of advice given to job seekers is: NETWORK. When employment professionals suggest that job seekers network, we mean that one should reach out anyone and everyone who may have any connection to an employer that may be looking to hire. Spreading your name, experience and connections around by word of mouth, LinkedIn, or other forms of social media can often provide valuable leads, even if they don’t land a job immediately. LinkedIn, the most famous business professionals’ site, with over 350 million users, is the pure definition of Networking.

However, while networking can work wonders for many, it isn’t necessarily the case for everyone.

In my experience working as a Workforce Specialist and Job Coach, often with individuals with various disabilities, I have seen cases where networking came in very handy, and cases where it was not helpful in the least bit.

An example where networking has been useful is one where a young woman with Asperger’s Syndrome was able to find employment at the law firm where her mother was employed. This was ideal for her, as she had her mother around as a support if she needed. She was given tasks to complete that she enjoyed and excelled at. Often, those tasks were ones which other employees did not enjoy, or do well at, such as paying attention to details when filling or recovering lost documents.

However, there are many individuals who, due to a variety of reasons, will not benefit from networking to find employment.

An example of such a case is another young man with Asperger’s, who came to an employment program looking for work. He had certification in his field along with recent work experience. The individual handed into his Workforce Specialist a long list of his circle of friends, acquaintances and names of companies where he was interested to work. The staff who were assisting the client contacted the relevant companies, however, none of them were interested in meeting with the client to discuss the possibility of employment.

The problem was that the contacts that our client presented only knew him in a social setting, and did not know of his tremendous skills and talents that were truly valuable in the workforce. They simply were not open to the idea of giving him a chance to show what he was capable of.

Using the services of a professional agency though, was a wonderful way for the client to get introduced to an employer who did not know him. The employer that he was sent to was from a very different social and religious background, and the client was simply introduced to the employer for an interview based on his knowledge, skills and motivation to do a great job.

The employer was impressed by the client’s sincerity and professionalism and hired him, and this turned into a successful working relationship. This is not to say that problems did not arise; they did, but job coaching was implemented and then slowly phased out. Frequent contact has been maintained between the job coach and the employer, just to check in with one another and prevent miscommunications wherever possible.

The point is, that in this case, and many others, it is simply best to look for work where others do not have pre-conceived notions about an individual. Each individual has a myriad of talents that should not be overlooked. Sometimes even the individuals themselves might not realize what they are capable of. They might require an employer or agency which is willing to take a chance, and provide them with the opportunities they need to grow, learn and make mistakes when needed, just like any employee in the workforce.

Making use of community agencies who provide support such as helping to gain experience through volunteer work, providing workshops dealing with common pre-employment and employment issues, and offering job coaching is a really great way for individuals to boost their chances of reaching their employment goals. Sometimes, letting an agency do the networking just makes more sense.


Written by Galya Ouanounou. Galya is member of VRA and CVRP with extensive experience working with youth and adults with a variety of special needs. At JVS, Galya has worked in many different programs, especially with the Disability Services Department, including Ability Works, the Asperger’s Job Readiness program, Path To Work, two high school programs (with focus on co-op programming and pre-employment workshops), as well as with the joint JVS/JF&CS program.

By Karin Lewis Filed Under: Career Voice: Blog Tagged With: Asperger's Syndrome, disabilities, disability services, Galya Ouanounou, job search, networking

September 3, 2015 Leave a Comment

Ask the Employment Specialist: How to win at the online application screening game

Happy male typing on a laptop

Dear Joanna,

I keep applying for teller/customer service positions at the banks. As recommended, I register on their website, post my resume and cover letter and apply for job opportunities as they come up. I have never received a phone call for an interview. What am I doing wrong?

Signed: Online


Dear Online,

Did you know that many of the larger companies like the banks use an online software that is automated for screening of online applications. It is known as the Applicant Tracking System (ATS). For your resume/cover letter to be flagged by the recruiter or hiring manager in the ATS, I recommend the following tips by Resume Help.

1. Category matching.

Did you notice how job descriptions have become more creative, and many job titles, departments and roles have never been seen before? Functions and roles contain fewer tasks and there is a bigger focus on outcomes. Companies are looking for specialists, not generalist. Create a separate section in the top 1/3 of your online resume that captures your relevant category expertise. For example, Client Relationship Management, Communications and Financial Analysis.

2. Resume keyword matching.

Focus on the priority keywords within the job description. Use the exact words and language in the posting. Do not use your own words. Avoid synonyms or acronyms. For example, if you are applying for a “Customer Service Representative”, and phrases such as “relationship management”, “analytical skills” and a “bachelors degree”, appear in the job description, these are mandatory qualifications. Keyword matching shows the system that you understand the job requirements and that you “speak their language”.

3. Include your accomplishments.

This is your strategy to market yourself in both the online application and interview. It is how you can stand out from the crowd. Your accomplishments should be unique, valuable and strategic. The phrases need to be personal and real. Using the keywords in the job description, prepare these statements. These statements are well-received by these outcome based job lists. Based on the STAR method (situation, task, action and result), you can prepare these statements for the resume as well as to respond to the behavioural questions in the interview.

4. Don’t rely only on online applications.

Build your professional network, meet as many people as possible in your field, engage in information interviews, use social media to research and network. Most people get jobs through people they know.

Joanna

By Donna Chabot Filed Under: Career Voice: Blog Tagged With: Applicant tracking systems, ATS, automated resume review, Internet job search, job search, key words, online applications, online job search, resume, resume keywords, resume writing

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