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April 27, 2015 Leave a Comment

Ask the Employment Specialist: Handling a new job

Two colleagues discussing presentation on computer at office

Dear Joanna,

I just started a new job this week as a human resources assistant in a busy small office. I’m so nervous and really want to make a good impression. I don’t understand what is going on. I don’t know how to behave. I feel lost. Can you please advise me on how I can handle new employee challenges and be a successful worker as well.

Signed: Nervous New Employee


Dear Nervous

As far as I’m concerned, starting a new job is no less terrifying than starting your first day at school! The difference is that you are now an adult transitioning into a new workplace and job. That is way more complicated. I refer to Denise Bissonnette’s “30 ways to shine as a new employee” for some fantastic strategies to consider during your first few weeks at your new job:

Understand the workplace culture.

Learn the unwritten rules of your team and company. There are a few behaviours and protocols at your new workplace that you need to know, such as the dress code, the use of equipment (personal telephone calls, the computer), handling food and drink and lunch, supplies, computer stations and more. Discuss scheduling issues. Can you change your schedule for a doctor’s appointment? Ask for the do’s and don’ts in these areas with your supervisor or fellow team. Watch how others behave during your first week. Until you understand the systems and rules, “assume it is NOT okay”, stresses Bissonnette. Assuming it is fine to do something when it is not can get your fired.

Find a mentor.

This is more challenging because finding an advocate or mentor takes time and requires trust. It’s a result of building relationships. If you haven’t been assigned a co-worker to train you, then I would ask the boss. But first make sure this is protocol by watching others.

Worse case scenario, you are on your own. This is more challenging. I would check out the lunch room during your break to see if you can join in. someone training you, all the better. Perhaps you can ask that person all of these questions. Heads up for new employees: before accepting a job offer, find out who will be training you and if the company has this type of system in place.

Make an effort to meet new people.

How you act in the beginning can make or break your job. take advantage of being new and building a positive image of yourself in your new workplace. It’s no different from building your professional brand when you are a job seeker. Introduce yourself to people you don’t know. Shake their hand. List and learn people’s names. Greet everyone with a smile, even on the telephone. Always be appreciative by saying thank you, accepting praise and don’t interrupt. Think about what you could do to make the team happy.

Don’t try to impress people. Listen more than talk. Show your interest in other people’s concerns. Not just your own. For example. “Hi, my name is Joanna. I just started this week as an HR assistant. If you need any help, let me know. What do you do?” Make sure the person is not busy or in the middle of a deadline. Make everyone you meet feel important.

Congratulations on your new job. It’s stressful to start something new, but it’s a wonderful opportunity to make the best impression possible.

Best wishes,

Joanna

By Donna Chabot Filed Under: Career Voice: Blog Tagged With: first day jitters, first impression, job maintenance, make a good first impression on the job, new job, on the job mentoring, start new job

April 20, 2015 Leave a Comment

Find Work in a sector you enjoy: Jobs in Sports

Jobs In Sports football playerDo you love sports? Would you love to work in an environment with others who share your passion for hockey, soccer, basketball, track and field, horse racing or other sports?

The sports sector in Toronto is very large and most of those who work in it are not athletes or broadcasters. When I performed a search through jobs posted under the keyword “sports” on Simply Hired Canada, I found over 5000 varied jobs in the sector, including Sales & Marketing, Customer Service, Inside Sales, Staging, and Bookkeeping. If I put the word “hockey” into that search, almost 1000 jobs appeared bars, hockey leagues, sports arenas, fundraising and even banking, web development and construction.

In addition to looking for jobs on aggregators like SimplyHired or Indeed, there are a few specialized sports job boards, including the following:

The Sport Information Resource Centre (SIRC) is a well established Canadian not-for-profit organization, which provides a range of supports and information for people in the sports sector, including a listing of jobs with sports related employers .

SportsHiring.com, a division of Cosmos Sports, a sports marketing company, is a North American site which describes itself as providing “one of the industry’s most comprehensive sports job and internship listings“.

TeamWork Online is a North America wide service, who describe themselves as offering “ the most advanced and integrated suite of recruiting tools and industry networks“, including most large sport franchises.

Many of the sports franchises and related employers post jobs on their sites, such as:

  • The National Hockey League (NHL)
  • Maple Leafs Sports and Entertainment (MLSE) — which includes The Toronto Maple Leafs, Toronto FC, Raptors and Marlies
  • Stadiums such The Rogers Centre and The Air Canada Centre (ACC)

Bottom line:

Sometimes just being in an environment that you enjoy can make a bit difference. If you really want to work in the sports sector, you don’t need to be an athlete — identify your ideal employers and look for jobs with those companies that match your skills.

By Karin Lewis Filed Under: Career Voice: Blog Tagged With: baseball, basketball, Career Exploration, hockey, jobs, jobs by sector, jobs in sports, soccer, sports, toronto

April 13, 2015 2 Comments

Ask the Employment Specialist: Setting boundaries at work — Learn to say No.

Drawing of a typewriter with the words "Dear Employment Specialist"Dear Joanna,

I’m just a person who can’t say no! I am an administrative assistant with five bosses. Each one assigns me different projects with tight deadlines that require a strong attention to detail and a ton of paperwork and more. I’ve been working overtime, on weekends as well as responding to work-related emails and phone calls all the time.

I’m stressed and exhausted. How do I set my boundaries at work and hopefully return to a healthy work-life balance without jeopardizing my job?

Signed: Exhausted


[Read more…]

By Donna Chabot Filed Under: Career Voice: Blog Tagged With: assertiveness, assertiveness in the workplace, employment, job maintenance, keep job, say no, self care on the job, work life balance

April 6, 2015 4 Comments

Ask the Employment Specialist: No Canadian Experience

Drawing of a typewriter with the words "Dear Employment Specialist"Dear Employment Specialist,

Is Canadian experience really required for getting a job in my field in Canada? I am new to Canada and am looking for work in accounting. I have been interviewed several times, and the feedback is that I do not have enough Canadian experience. My Microsoft Excel, QuickBooks and other technical skills are top-notch. These are required for the jobs.

What is going on here?

Signed: No Canadian Experience Eh? (NCEE)


Dear NCEE,

I have discussed this common complaint of our newcomer clients with my colleagues at JVS Toronto and some employers with whom I work. The general consensus from these conversations is that Canadian experience should not vital to getting a job in one’s field in Canada, other than a few cases in highly regulated fields such as engineering, medicine, law, chartered accounting and architecture.

Further, I have heard from countless hiring managers that they recognize and value international experience. First and foremost, it is critical that the client have the skills and qualifications required for the position. I can’t remember a time when I have seen job postings which require Canadian experience, although I know that fee-for-service recruiting firms in architecture and design fields sometimes do require that from their candidates.

Some employers have explained to me that the phrase “lack of Canadian experience” is often code from the interviewer that the candidate will not fit into the workplace or team culture. In addition, this feedback can also be code for “you do not have the technical or soft skills we are looking for.” Often this means that the candidate is not communicating (verbally and non-verbally) and not properly prepared to handle the interview questions, especially the behavioural interview. It is challenging to figure out the workplace culture. This applies to everyone looking for work in the job market. This is a subjective criteria for hiring a candidate, but research demonstrates that likeability is key when interviewers make hiring decisions.

Here are eight suggestions to deal with this obstacle to getting that job offer.

1. Prepare.

Make sure to do the best job possible in preparing your resume and cover letter, and getting ready for your in person and telephone interviews. Research the company, the job descriptions, and identify the employees who might be interviewing you. Learn the values, the workplace culture, and the nature of the business. Use social media resources such as LinkedIn and Twitter to do this. Prepare effective behavioural interview responses. Seek out employment services for newcomers such as those offered by JVS Toronto newcomers services. Look for sector-specific employment program for newcomers, job search workshops for new immigrants, as well as any opportunity to work with an employment counsellor and job developer who understand your profession.

2. Communicate.

Learn how to articulate your skills, experiences, projects and talents in a clear, concise and effective way for both networking and interviewing purposes. Expect to have to explain your work in clear, simple terms in the interview; pretend you are explaining your resume to someone who has never heard of your type of work.

You will need to learn the language used to express your work and why the firm should hire you. . Sometimes, words are lost in translation with some languages. Be specific. Again, it may be worth seeking out sector-specific employment programs for newcomers.

3. Look for Internship or Placements.

Some newcomer job seekers report that taking an opportunity to get Canadian experience, even if it’s nominally paid (or even unpaid) may be worth it. They able to acquire hands-on experience that is critical for their resume and LinkedIn profile, keep their skills fresh and updated, build a professional network and hopefully obtain references and sometimes even paid employment, eventually. One source of local placements for newcomers is provided by Career Edge in Toronto.

4. Secure a mentor.

Linking up with a professional in your target field can be a very effective way to make contacts and learn about the local labour market. You could seek out your own mentor, or access services through TRIEC Mentoring Partnership, in which JVS participates through our services for newcomers.

5. Consider evaluating your credentials and degrees.

Figuring out how your credentials are evaluated in Canada can help to boost your credibility and competitiveness. Information on this process can be found at Settlement.org. Once you know your equivalence, add it to your resume: “evaluated by…. as equivalent to a Canadian Masters…”

6. Build your professional network.

Since over 80 percent of the jobs in the labour market are hidden and can only be found through connections. It is critical that new immigrants (or any job seeker, for that matter) networks as much as possible through social media, associations, trade shows, conferences, career fairs and employer events, so to learn from and mingle with professionals in their field.

7. Volunteer.

Contributing some free time in the community is a fantastic way to show that you give back and build your networks. The best thing you could do is volunteer in your own field to gain experience and a reference, but even if that is not possible, spend time in a meaningful environment and meet people who might be in a position to refer you to others or to jobs. Once you come to an interview with a recommendation, your lack of local experience is less likely to be an issue.

8. Seek out Canada’s best diversity employers.

In an article in the Globe & Mail’s Ask a Recruiter column Julie Labrie suggests that newcomers do research, to identify the companies that lead the way in hiring diversely, such as the Globe & Mail’s annual list of top 100 companies that do a good job with diversity. “See if companies in your field made those lists. Explore companies that market their services to the new-to-Canada segment, too. Many industries, including the financial and telecom sectors, are serving the immigrant population as a key part of their business strategy. Also consider applying for relevant government jobs related to your past experience,” she explains.

I hope this helps you understand this complex issue better and figure out some strategies for overcoming this barrier.

Joanna

By Donna Chabot Filed Under: Career Voice: Blog Tagged With: canadian experience, Discrimination, employment rights, find work, immigrant to canada, job search, newcomer, newcomer barriers, no canadian experience

March 30, 2015 Leave a Comment

Watch Out for Job Scams

Hacker work front of his laptop computer with dark face.A few weeks ago, I received an email – an anonymous message offering a job which seemed temptingly simple and attainable. Too good to be true.

While online free classifieds sites such as Craigslist and Kijiji can be good sources of jobs, scammers are known for using them to get the attention (and money) of unsuspecting job seekers. Recently, Global News reported on a scam where a candidate applied to a Craigslist job posting, was interviewed online and offered the job. Superficially, this seems reasonable; however, the fact that the position offered $20 an hour for data entry from home should have been the first clue that this was fake (again, too good to be true). The bigger clue of trouble was the fact that the candidate received a cheque from the company for a large amount, which he was told to use to purchase equipment to do the job. The cheque bounced and the candidate was forced to use his own money to repay the debt.

The lesson: if you are expected to hand over money to get the job, whether you are buying materials, equipment or paying some kind of fee, don’t; you are most likely being scammed.

Red flags to look out for.

  1. The job offer arrives via email, despite you never having applied for the job
  2. It’s too good to be true: salary is too high for very simple duties
  3. The hiring process is too easy: you have not met the employer/there is no interview/the employer doesn’t conduct a background or reference check
  4. The potential employer wants your credit card or other information
  5. There’s no address or other employees
  6. The employer wants you to purchase equipment or materials
  7. The employer asks for a recruiter’s fee

Bottom line?

Be suspicious. Ask questions. Be assertive. Don’t let your desperation blind you from seeing the warning signs that a scammer might be trying to part you from your money or your personal information.

If you think you’ve been scammed, keep your records (emails, voice mails etc) and call the police to report it immediately.

By Karin Lewis Filed Under: Career Voice: Blog Tagged With: hiring scams, job scams, job search, red flags, safe job search

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