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April 13, 2015 2 Comments

Ask the Employment Specialist: Setting boundaries at work — Learn to say No.

Drawing of a typewriter with the words "Dear Employment Specialist"Dear Joanna,

I’m just a person who can’t say no! I am an administrative assistant with five bosses. Each one assigns me different projects with tight deadlines that require a strong attention to detail and a ton of paperwork and more. I’ve been working overtime, on weekends as well as responding to work-related emails and phone calls all the time.

I’m stressed and exhausted. How do I set my boundaries at work and hopefully return to a healthy work-life balance without jeopardizing my job?

Signed: Exhausted


[Read more…]

By Donna Chabot Filed Under: Career Voice: Blog Tagged With: assertiveness, assertiveness in the workplace, employment, job maintenance, keep job, say no, self care on the job, work life balance

April 6, 2015 4 Comments

Ask the Employment Specialist: No Canadian Experience

Drawing of a typewriter with the words "Dear Employment Specialist"Dear Employment Specialist,

Is Canadian experience really required for getting a job in my field in Canada? I am new to Canada and am looking for work in accounting. I have been interviewed several times, and the feedback is that I do not have enough Canadian experience. My Microsoft Excel, QuickBooks and other technical skills are top-notch. These are required for the jobs.

What is going on here?

Signed: No Canadian Experience Eh? (NCEE)


Dear NCEE,

I have discussed this common complaint of our newcomer clients with my colleagues at JVS Toronto and some employers with whom I work. The general consensus from these conversations is that Canadian experience should not vital to getting a job in one’s field in Canada, other than a few cases in highly regulated fields such as engineering, medicine, law, chartered accounting and architecture.

Further, I have heard from countless hiring managers that they recognize and value international experience. First and foremost, it is critical that the client have the skills and qualifications required for the position. I can’t remember a time when I have seen job postings which require Canadian experience, although I know that fee-for-service recruiting firms in architecture and design fields sometimes do require that from their candidates.

Some employers have explained to me that the phrase “lack of Canadian experience” is often code from the interviewer that the candidate will not fit into the workplace or team culture. In addition, this feedback can also be code for “you do not have the technical or soft skills we are looking for.” Often this means that the candidate is not communicating (verbally and non-verbally) and not properly prepared to handle the interview questions, especially the behavioural interview. It is challenging to figure out the workplace culture. This applies to everyone looking for work in the job market. This is a subjective criteria for hiring a candidate, but research demonstrates that likeability is key when interviewers make hiring decisions.

Here are eight suggestions to deal with this obstacle to getting that job offer.

1. Prepare.

Make sure to do the best job possible in preparing your resume and cover letter, and getting ready for your in person and telephone interviews. Research the company, the job descriptions, and identify the employees who might be interviewing you. Learn the values, the workplace culture, and the nature of the business. Use social media resources such as LinkedIn and Twitter to do this. Prepare effective behavioural interview responses. Seek out employment services for newcomers such as those offered by JVS Toronto newcomers services. Look for sector-specific employment program for newcomers, job search workshops for new immigrants, as well as any opportunity to work with an employment counsellor and job developer who understand your profession.

2. Communicate.

Learn how to articulate your skills, experiences, projects and talents in a clear, concise and effective way for both networking and interviewing purposes. Expect to have to explain your work in clear, simple terms in the interview; pretend you are explaining your resume to someone who has never heard of your type of work.

You will need to learn the language used to express your work and why the firm should hire you. . Sometimes, words are lost in translation with some languages. Be specific. Again, it may be worth seeking out sector-specific employment programs for newcomers.

3. Look for Internship or Placements.

Some newcomer job seekers report that taking an opportunity to get Canadian experience, even if it’s nominally paid (or even unpaid) may be worth it. They able to acquire hands-on experience that is critical for their resume and LinkedIn profile, keep their skills fresh and updated, build a professional network and hopefully obtain references and sometimes even paid employment, eventually. One source of local placements for newcomers is provided by Career Edge in Toronto.

4. Secure a mentor.

Linking up with a professional in your target field can be a very effective way to make contacts and learn about the local labour market. You could seek out your own mentor, or access services through TRIEC Mentoring Partnership, in which JVS participates through our services for newcomers.

5. Consider evaluating your credentials and degrees.

Figuring out how your credentials are evaluated in Canada can help to boost your credibility and competitiveness. Information on this process can be found at Settlement.org. Once you know your equivalence, add it to your resume: “evaluated by…. as equivalent to a Canadian Masters…”

6. Build your professional network.

Since over 80 percent of the jobs in the labour market are hidden and can only be found through connections. It is critical that new immigrants (or any job seeker, for that matter) networks as much as possible through social media, associations, trade shows, conferences, career fairs and employer events, so to learn from and mingle with professionals in their field.

7. Volunteer.

Contributing some free time in the community is a fantastic way to show that you give back and build your networks. The best thing you could do is volunteer in your own field to gain experience and a reference, but even if that is not possible, spend time in a meaningful environment and meet people who might be in a position to refer you to others or to jobs. Once you come to an interview with a recommendation, your lack of local experience is less likely to be an issue.

8. Seek out Canada’s best diversity employers.

In an article in the Globe & Mail’s Ask a Recruiter column Julie Labrie suggests that newcomers do research, to identify the companies that lead the way in hiring diversely, such as the Globe & Mail’s annual list of top 100 companies that do a good job with diversity. “See if companies in your field made those lists. Explore companies that market their services to the new-to-Canada segment, too. Many industries, including the financial and telecom sectors, are serving the immigrant population as a key part of their business strategy. Also consider applying for relevant government jobs related to your past experience,” she explains.

I hope this helps you understand this complex issue better and figure out some strategies for overcoming this barrier.

Joanna

By Donna Chabot Filed Under: Career Voice: Blog Tagged With: canadian experience, Discrimination, employment rights, find work, immigrant to canada, job search, newcomer, newcomer barriers, no canadian experience

March 30, 2015 Leave a Comment

Watch Out for Job Scams

Hacker work front of his laptop computer with dark face.A few weeks ago, I received an email – an anonymous message offering a job which seemed temptingly simple and attainable. Too good to be true.

While online free classifieds sites such as Craigslist and Kijiji can be good sources of jobs, scammers are known for using them to get the attention (and money) of unsuspecting job seekers. Recently, Global News reported on a scam where a candidate applied to a Craigslist job posting, was interviewed online and offered the job. Superficially, this seems reasonable; however, the fact that the position offered $20 an hour for data entry from home should have been the first clue that this was fake (again, too good to be true). The bigger clue of trouble was the fact that the candidate received a cheque from the company for a large amount, which he was told to use to purchase equipment to do the job. The cheque bounced and the candidate was forced to use his own money to repay the debt.

The lesson: if you are expected to hand over money to get the job, whether you are buying materials, equipment or paying some kind of fee, don’t; you are most likely being scammed.

Red flags to look out for.

  1. The job offer arrives via email, despite you never having applied for the job
  2. It’s too good to be true: salary is too high for very simple duties
  3. The hiring process is too easy: you have not met the employer/there is no interview/the employer doesn’t conduct a background or reference check
  4. The potential employer wants your credit card or other information
  5. There’s no address or other employees
  6. The employer wants you to purchase equipment or materials
  7. The employer asks for a recruiter’s fee

Bottom line?

Be suspicious. Ask questions. Be assertive. Don’t let your desperation blind you from seeing the warning signs that a scammer might be trying to part you from your money or your personal information.

If you think you’ve been scammed, keep your records (emails, voice mails etc) and call the police to report it immediately.

By Karin Lewis Filed Under: Career Voice: Blog Tagged With: hiring scams, job scams, job search, red flags, safe job search

March 23, 2015 1 Comment

Ask the Employment Specialist: Working with Industry Recruiters

Senior Asian woman talking to insurance agent in officeDear Joanna,

I am an internationally trained accountant, with lots of experience and expertise, who is looking for a better job and career growth. I would like to work with recruiters and placement agencies in my field.I have heard mixed reports on the helpfulness of these types of companies. I really don’t understand how they operate.

Please could you explain how I can work effectively with recruiters in my field?

Signed: Recruiter Resistance


Dear Resistance,

To help answer your question, we consulted Raffi Toughlouian, Vice President – Branch Manager at Robert Half International, who is a leader in his field with more than 10 years of experience, focusing on the financial and business industries. To clarify some of the confusion around the role of recruiters in the job search process, Toughlouian always educates his candidates from the get-go on what they can expect.

He provides these tips on how to work effectively with recruiters:

1. Understand the business.

Recruiting firms may be known as placement/outplacement firms, search firms, temp agencies (for temporary work), or recruiting/consulting firms. The staff may be called recruiters or head hunters. They commonly field offers of work for many occupations, including office work, architecture, financial services, accounting, nursing, child care, creative, information technology, engineering and executive positions. Fee structures vary for different companies – but in all cases, a recruiter is paid by the employer.

Importantly, the recruiting firm should not charge you for the work they do on your behalf. Remember that the recruiter is working for the employer.

2. Be ready. Recruiting firms work quickly.

If the recruiter feels your resume and social media profiles meet the qualifications of their client (i.e. the employer), you will be invited in to be interviewed and potentially tested for work that is technical or office related. This is usually done before the interview with the prospective employer.

3. Do your research.

Often, successful recruiters specialize in one particular profession/area of expertise and are subject matter experts in those fields. Therefore, job seekers should identify companies and positions they are specifically qualified for and seek out recruiters who work with them. This is especially true for upper management roles, as companies searching to fill these positions typically rely on an established relationship with a recruiter or recruiting firm.

Keep in mind that you have the right to register with more than one search firm.

4. Build a partnership.

When working with a recruiter, you are developing an important professional relationship. There has to be mutual respect between the candidate and the recruiter for this to be successful. If you are invited in for an interview and testing, you will be working with a recruiter, or a few recruiters, who are responsible for your file. Employers hire candidates who not only have the technical skills required to do the job, but candidates who they feel have a professional outlook that is compatible with the business culture. Same applies to recruiters.

Follow up with them. They are your gatekeeper to your future boss. Be honest, state your employment conditions, salary expectations and what your goals are for your next role.

5. Be flexible — consider permanent, part-time, contract or temporary assignments.

Refer to my case above: after you apply for jobs on the staffing agency’s site, follow up with the recruiter assigned to the job (usually at the bottom of the job posting) with a phone call to make sure he or she received your resume and application.

Joanna

By Donna Chabot Filed Under: Career Voice: Blog Tagged With: head hunters, job search, outplacement, placement firms, recruiters, temp firms

March 16, 2015 2 Comments

Ask the Employment Specialist: Tips for Success at a Job Fair

Drawing of a typewriter with the words "Dear Employment Specialist"Dear Joanna,

I’m going to a JVS Toronto Job Fair next week. As a recent university graduate, I am looking for work as a customer service representative and/or sales position. It would be my first time attending a job fair. Please could you give me some suggestions as to how to prepare in advance to be successful at this event.

Signed: Job Fair First-timer (JFF)


Dear JFF,

Job fairs are a fantastic tool to build your professional network. You can meet employers in your field, secure job interviews and learn as much as you can about the local labour market (i.e. the job openings available, the workplace culture, and the sector). Sometimes, job seekers can even have an interview on the spot. Though it is unlikely that you will get an actual job offer at the job fair, you can make progress toward getting that job offer, if you do it properly.

So here’s how I would prepare for our job fair and any other career fair that you attend.

Before the Job Fair:

1. Gather information about employers.

Do a Google search and use social media (LinkedIn, Twitter, Facebook) to dig a little deeper for information on employers that you’d like to work for. Look for current job opportunities posted on their site and consider applying to the positions you are interested in. You can bring a record of the application to share with the employer at the job fair.

2. Prepare your questions.

Recruiters will remember your conversation if they feel engaged. Show that you are interested in working for their company by asking about current opportunities, the company’s work culture, and other open-ended questions. You can also request tips for getting hired with the company, or discuss some recent positive news they’ve featured. Avoid asking about salary or benefits.

3. Be prepared to market yourself.

Prepare a personal statement — also known as an elevator pitch. This short introduction is a way to express your suitability for working at the company. Have an idea of different things to emphasize with different recruiters.

4. Prepare your resume(s).

Make sure your resume is up to date, including your LinkedIn profile. Prepare a cover letter to accompany the resume. If you know which companies you are targeting specifically, you can prepare different versions of your resume (and cover letter) to emphasize different skills.

At the Job Fair:

1. Dress and act professionally.

Even if there isn’t a dress code, take care with your appearance and make sure that you appear well-groomed. At the very least, dress business casual. While you may not need to be in a full suit, slacks and a button up shirt and tie (for men) can go a long way toward projecting a professional image.

Speak and act professionally! Offer a firm handshake when you meet the recruiter and make appropriate eye contact. Silence your cell phone and don’t let it interfere with your conversation with employers.

2. Schedule a follow-up appointment, if you can.

At some job fairs, companies prefer making an appointment to speak with a representative following the event. This is an opportunity to have an in-depth conversation with the employer – something that is really difficult to do at larger events!

As one of our employment counsellors warns, “… if your sole purpose in attending a large job fair is to get quality time to discuss your application with a recruiter, you will probably be disappointed!”

Find out from the job fair organizer whether appointment slots are available, and arrange to meet recruiters during or after the event.

If you are making multiple appointments, make sure you schedule adequate time between your interviews so that you are not late to a meeting.

3. Gather business cards or contact details of employers.

Follow-up is key. After each conversation or meeting with a recruiter, take notes and ask for a business card. If this is not available, get the person’s name, company, job title, and email. Ask permission to connect with the recruiter on LinkedIn and find out whether you can send a follow-up email after the event.

Following these guidelines will guarantee that you stand out at any job fair, and increase the chances of getting hired after attending one.

Good luck with the job fair!

Joanna

P.S. Check our workshop calendar for upcoming job fairs in Toronto and York Region.

By Donna Chabot Filed Under: Career Voice: Blog Tagged With: career fair, elevator pitch, find work, job fair, JVS Job Fair, JVS Toronto, One Open Door, prepare for a job fair, recruiters, self marketing, tips, toronto, York Region

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