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February 16, 2015 Leave a Comment

How Looking for a Job is Like Looking for Love

Close up of a person holding a red heart

A few years ago, I had the privilege of speaking with Dan Ariely, author and Duke University Professor of Psychology and Behavioural Economics, at the launch of one of his many books examining irrationality and market forces. In the book, he had discussed the struggles that people face when they use online dating sites. It got me thinking about the parallels between the struggles of job seekers to find work and those of single people looking for love, and the fact that we have still not succeeded in creating effective systems to link job seekers to job openings (or single people to each other). As Dr Ariely signed my copy of his book, I asked him about this. He was aware of these parallels, and referred me to the work of Nobel Prize winners Peter Diamond, Dale Mortensen and Christopher Pissarides (an excellent read, if you’re an employment theory geek).

In a later book (which is really worth reading), The Upside of Irrationality, Ariely summed up the challenges facing users of online dating sites:

The fundamental problem is that online dating sites treat their users as searchable goods, as though they were digital cameras that can be fully described by a few attributes such as megapixels, lens aperture, and memory size. But in reality, if prospective romantic partners could possibly be considered as “products,” they would be closer to what economists call “experience goods.” Like dining experiences, perfumes, and art, people can’t be anatomized easily and effectively in the way that these dating Web sites imply.

So we know that while we know that there are jobs and suitable job seekers out there, somehow it’s exceedingly difficult for them to meet; the question is, what does work?

Often, in my 20+ years working with job seekers, I have noticed the parallels between the strategies that work for finding work and those that might work for someone who is looking for a partner. To test this theory, I decided to do a quick online search for “how to find love”, which yielded a lovely, common sense Wikihow post that demonstrates my theory pretty well. It recommends 10 steps to help “find love”, most of which can be neatly applied to job search.

The Wikihow writer divides the 10 steps into 3 main parts:

  1. Know Yourself
  2. Reach Out
  3. Make Moves

I, too, advise job seekers to:

  1. Know themselves — assessing themselves to discover their strengths, weaknesses and assets, which they can share in resumes, LinkedIn and in information and job interviews
  2. Put themselves out, to reach out to network contacts and potential employers
  3. Make moves to meet employers in person

Ten steps to find love (or a job):

1. “Understand what you have to offer”.

The writer proposes asking questions about yourself. We recommend you ask questions, too, so that you can describe yourself in interviews, resumes and cover letters, including topics such as:

  • How would you describe yourself briefly?
  • What are your strengths, your weaknesses?
  • How would you describe your skills?

2. “Build confidence”.

Confidence is important for job search. It’s useful to understand your brand, which are the assets that make you unique and interesting to employers, and be able to talk about yourself with confidence.

3. “Know what you’re looking for in someone else”.

Just as with the search for an ideal partner, it’s important to think through what would be important in choosing the next job. Think through the kind of employer you are targeting and the nature of the job you are seeking. I highly recommend that job seekers actively target companies that they would like to work for, and develop a list of people in those companies with whom they might like to meet for information interviews.

  • Try to keep your expectations flexible and think beyond obvious issues such as salary and benefits, or the size of the company, such as the values of the company and the opportunities the job may offer for the future.
  • Identify those characteristics of a job you consider most important: what is the minimum salary you need? how important are benefits? do you want to work in a team more than on your own? how much travel would you  be able to do?
  • Remember: keep your expectations flexible, and be prepared to reconsider, if necessary.

4. “Meet people”.

Widening your network is just as important for job seekers as it is for those searching for love. Keep these points in mind:

  • Don’t turn down any opportunity to meet new people. It’s a mistake to underestimate the value of people you meet to your job search. You never know who they might know.
  • Take up any opportunity to attend a job or information interview — you might be more impressed than you expect by a company and the opportunities it might offer you.
  • Be prepared to invest time in conducting information interviews — you can learn a lot and meet new networking contacts

5. “Present yourself as someone who’s available”.

While I generally don’t recommend annoying your friends on Facebook with repeated announcements of your need for work (desperation isn’t attractive), it’s a good idea to make sure that people around you know that you are looking. As the original Wikihow author says: “take measures to make sure people know you’re available and willing to take things further if the opportunity arises.”

  • Evaluate your appearance. When interacting with potential employers, dress like a potential employee; “project your confidence and uniqueness with clean, well-styled clothes and a pleasant expression on your face”. 
  • When interacting with new network contacts, show interest and listen with care. Express interest and ask questions; don’t just talk about yourself.
  • Be genuine — be prepared to reveal your challenges and strengths in a confident and honest way.

6. “Consider online dating”

Just as with dating, there are some effective online tools for finding new opportunities. Don’t hesitate to use them. (You will find a number of them listed here.)

7. “Ask people on dates”.

When you identify the people and companies you want to target for your search, take the initiative to set up an information interview or a volunteer opportunity. Meeting people face to face, or working side by side as a volunteer is a great way to be noticed as a potential employee.

8. “Stay on the same wavelength”.

Move at the right pace — try to find the balance between coming across as motivated and enthusiastic, but not annoyingly desperate.

9. “Be vulnerable”.

When you meet with potential employers, do your best to be genuine. Be prepared to admit your weaknesses and discuss your challenges. Be realistic about your abilities. Employers often are looking for honesty and a candidate’s ability to be self-critical.

10. “Try again”.

Know when to admit that a particular job search campaign is not productive. Remember that not all job search efforts will be fruitful, no matter how far you have come in the process. Know when to cut your losses and “move on”.

Keeping motivated can be very difficult. An article in the Journal of Management quotes researchers who suggest that the most important thing a job seeker can do to find work is to stay motivated and focused — advice which could just as easily apply to those seeking love:

Just keeping motivated. You know, that’s a tough one when day in and day out, doors are slamming in your face because, you know, you’re not the only person applying for a particular job or you’re not the only person reaching out to somebody. And, I think, trying to keep a smile on your face and staying motivated that it will happen when it’s meant to happen. That’s the ticket. I think that’s the toughest thing when you’ve been out of work for a long period of time. What other rocks have you not turned over? And if you turned over every rock that you can and reached out to God knows how many people, and you’ve sent newsletters to people saying this is what I’ve done, you know; and you do your own PR, and you kind of let the world know and you network and you do everything you could possibly do, and you’re not getting anywhere and the train is not moving down the tracks, it is very tough to put one foot in front of the other and say, okay, tomorrow’s going to be a better day. That sounds just so old-fashioned or cliched but it’s true.

Bottom line is that whether we are looking for love or trying to find work, human nature demands of us that we engage in certain behaviours to be successful: we need to be self-aware, be clear about our goals, to plan and implement steps to reach out and to meet others face to face. Most importantly, we need to remember that the process of meeting goals (whether it’s love or work) can take time, energy and motivation.

By Karin Lewis Filed Under: Career Voice: Blog Tagged With: find work, job boards, job search, job search strategies, looking for love, strategies

January 19, 2015 Leave a Comment

9 Google Search Strategies to Boost Your Online Job Search

Search BarGoogle, being to go-to resource for all information these days, is also an excellent place to start your job search. The strength of Google is your ability to search for people, companies, recruiters, information and resources locally. It also allows you to search in complicated ways, using combinations of keywords.

Some tips:

1. Specify the search location: mention a province, city or even postal code.

2. Combine terms; use quotation marks around or add a plus sign (+) between words which you want to search together:

  • If you write Accounting Clerk Jobs into your search, you will get results for each of those words, separately and together, getting results for Accounting, and results for Clerk, as well as results for Accounting Clerk.
  • If you write “Accounting Clerk” jobs (or Accounting+Clerk) you will get jobs only where Accounting Clerk is mentioned.

3. Eliminate certain terms; include a minus (–) directly in front of the word to keep certain terms out of the search:

  • Accounting -Manager jobs to exclude the term Manager

4. Separate or combine searches; use EITHER and OR (in all caps) to get results to:

  • combine terms (Toronto AND Markham), or
  • separate them (Toronto OR Vancouver)

5. Be specific; choose your job titles with care, using all the different keywords that might be relevant to your search:

  • Various job titles, such as: Accounting Clerk, Bookkeeping Clerk, Bookkeeper, Accounts Payable Clerk
  • Specific skills that are unique to your field, such as: Excel jobs, Simply Accounting jobs
  • Special knowledge that you might have, such as Accounting Spanish jobs

6. Figure out all of the terms; use a wild card search, substituting an asterisk (*) for unknown terms or parts of a term:

  • Account* (with the asterisk directly after the word) could result in searches for Accounting, Accountant and Accounts
  • Account * (with a space between the asterisk and the word) could result in searches for Account Clerk, Account Manager and Account Executive

7. Search for synonyms; add a tilde (~) directly before the word, to find similar terms:

  • ~Accounting Jobs could result in searches for Bookkeeping jobs or Finance jobs

8. Search within particular websites; add site: and the name of the site, to find a term within a particular website (such as a company site):

  • Accounting site:jvstoronto.org will result in any parts of the jvstoronto.org website where the term Accounting is mentioned.

Another useful service provided by Google are the Google Alerts, which notify you by email every time your search terms appear. Set up alerts for people, companies and/or job titles in certain locations. You will be able to customize how often you get the alerts and the types of websites you want to search. This might result in you finding out about positions before they appear on the aggregating sites (such as Indeed.ca).

By Karin Lewis Filed Under: Career Voice: Blog Tagged With: "Google Search", find work, google, job search tips

December 29, 2014 Leave a Comment

Find a Job in 2015: New Year’s Resolutions for Job Seekers

As we face the new year, it’s always useful to take some time to look back and evaluate, so that you can look forward and plan. The ever-changing nature of the labour market means that job seekers have to constantly ensure that they are tackling the job search process in the most up-to-date and effective way.

So, how has job search changed in recent years, and where is it headed in 2015?

The labour market is changing.

Job growth has been reported and is expected to continue in Canada in 2015, with 11 percent of companies reporting plans to hire in the new year, according to a Manpower Group Canada report.

The Manpower report found anticipated job growth in all 10 sectors of the economy, in the following order of strength:

  • Finance, Insurance and Real Estate
  • Manufacturing − Durables (defined by StatsCan as products made of Wood and Metal, as well as Machinery, Computers and Electronics, Electrical Equipment, Appliances and Components, Transportation Equipment and related)
  • Public Administration
  • Construction
  • Transportation and Public Utilities

Weaker hiring projections were reported by employers in the following sectors:

  • Services
  • Wholesale and Retail
  • Education
  • Manufacturing − Non-durables (products such as Food, Textiles and Clothing, Paper and Printing, Petroleum and Coal, Chemicals and Plastics and Rubber)
  • Mining

So, if you are thinking of a career change or considering new targets for your job search, consider focusing on the areas where growth is anticipated. Remember that these sectors hire a range of professionals, including Customer Service, Administrators, Project Managers, Finance and Sales, as well as experts in each of those sectors.

Job search is more competitive.

As optimism about the job market grows, more job seekers will return to looking for work. This means greater competition. In order to be noticed and have an opportunity to be considered for employment, job seekers need to be conducting the most effective job search possible.

Be prepared for digitization of hiring. One trend in hiring is employers’ increased reliance on Electronic Tracking Systems (ATS), which processes all applications through a computerized, standardized process, favouring certain keywords.

Mobile recruiting is becoming more popular — recruiters, employers and job boards are increasingly using mobile apps. Indeed Canada is a good example; even the Government of Canada’s Job Bank has developed a mobile app for job seekers.

But, as recruiting becomes less personal, concerns have been expressed that good candidates (up to 75 percent, reportedly) are being missed by employers. Ironically, to overcome this, it may be worth resorting to old-fashioned job search methods, such as setting out to meet employers in person, rather than relying on the passive online job search used by most other job seekers. Furthermore, you would do better targeting your job search — identify your top ten list of employers and go after them directly.

Social media continues to grow.

Employers are continually working on improving their social media strategies both for marketing and recruiting, using tools such as LinkedIn and other social media presence (Facebook, Twitter, blogs, YouTube). With the increased hiring anticipated in the market, we can assume that this trend will continue, as it has consistently in previous years. Jobvite, in its annual Social Recruiting Survey, found that 73 percent of recruiters intend to engage in social recruiting. Interestingly, they found that despite the fact that most (83%) job seekers turn to Facebook , LinkedIn remains recruiters’ top tool, with 94% using it for recruiting.

Employers also reported to Jobvite that they are scouring through candidates social media profiles, looking for information about candidates’ professional experience, length of professional tenure, industry-related posts, mutual connections, specific hard skills, cultural fit, as well as examples of written/design work.

What does this mean for job seekers?

  • Review your social media presence — look at all your online profiles as they would be perceived through the eyes of an employer
  • Make sure that your LinkedIn profile includes all the relevant experience you need, as well as showcasing your connections in the field, your hard skills and samples of your work
  • Review other profiles such as Facebook (66% of employers will check your profile). Make sure that it presents you well — as a thoughtful and interesting potential employee. Consider sharing posts publicly that showcase your professional and community interests and involvement.

2015 is promising to be an exciting year for job seekers. Make sure to face it with a clear plan, confidence and renewed energy.

We wish all our readers a happy and successful new year, and thank you for your support.

By Karin Lewis Filed Under: Career Voice: Blog Tagged With: 2015, find work, job growth, job search, karin lewis, labour market trends, networking, new year resolutions, sectors, social media

November 8, 2014 Leave a Comment

Ask the Employment Specialist: Handling the interview question “What happened at your last job?”

Business people shaking hands in a meeting roomDear Joanna

In my tireless efforts to look for work as a HVAC technician, I was happy to receive two excellent job offers in my field. After much deliberation, I chose the company that offered me a better compensation package. This was a big mistake. After four months of hard work, I had to quit to save my sanity because the workplace I selected was chaotic, the supervisor was a bully and the project was doomed to fail.

Help me figure out how to respond to the interview question that is always asked: “What happened at your last job?”

Signed: Quit Before Fired (QBF)


Dear QBF,

To help me answer this question, I spoke to Career Transition Consultant, Karen Hoffman, of the outplacement and human resources firm, Feldman Daxon Partners. She recommended that you should take a forward focus when dealing with this issue, and suggested that you should consider these options:

1. Consider removing the job from your resume.
This is worth consideration if you were at this company for a brief time or if it was a short-term contract. If you decide to remove the position from the resume, you will want to speak to the gap in time with confidence and transparency. Give consideration to highlighting other notable activities that would support your personal and professional growth: did you enrol in a course? engage in a self-study? attend conferences or relevant trade-shows? volunteer? travel? learn a new language?

The key is to make the gap relevant, valuable and active in both cyberspace and during the interview. This is a great opportunity to demonstrate how you continue to develop.

2. Or, add the job to your resume and prepare to talk about it…
If you do decide to acknowledge this four-month experience on your resume, then be prepared to speak about it in concrete terms. First and foremost, it is important that your reason for leaving matches what your previous employer will say. (This might be a worth quick phone call to HR which can help you craft your story – it’s also an opportunity to ask HR if they will support your leaving story, within reason.)

3. Prepare for the interview.
Do your homework in order to avoid a potentially awkward interview. Keep the response specific, short and transparent. Talk about things such as a change in management, restructuring of roles, changed career path, or skills that were not being fully utilized.

Prepare (and practice) a strategic and positive response that can be discussed with ease. Don’t end with the leaving story. Emphasize your key learning and contributions in the four months while taking the reader to what is next for your career. Forward focus! Do not try to hide from talking about the experience.

4. Beware of your language.
Do not say anything negative about your last employer. This is a red flag for interviewers. Emphasize that the last job was an important learning opportunity for you.

Best wishes for success your next interview,

Joanna

By Donna Chabot Filed Under: Career Voice: Blog Tagged With: "what happened at the last job?", bad last job, difficult job interview question, find work, fired, interview question, interview questions, job ended badly, job loss, job search, last job, lost job

October 27, 2014 Leave a Comment

Grab the Attention of Employers: Five Steps to Develop a Personal Branding Strategy

business man holding a megaphoneIn this overcrowded job market, it’s difficult to stand out and be noticed by employers. We know that for each job advertised, the vast majority who apply will not make it to the interview. There’s not a lot of consistent data about this, but an expert in the field claims in a Workopolis article that the “Top 2%” of candidates make it to the interview”.

The Workopolis article suggests that to be seriously considered for a position, job seekers could try various strategies such as selectively applying for the most suitable jobs, preparing a resume that highlights how they could “stand out on the job”, and targeting applications to a each posting (i.e. not using generic resumes and cover letters).

Explaining how you can “stand out on the job” is probably the most difficult task facing candidates. Developing a strategy to achieve this goal is described by job search experts as “personal branding.”

What is personal branding?

Personal branding represents the actions taken by job seekers to stand out and be noticed. It is the process of identifying your most important employment assets, and developing and implementing a strategy of communicating this information to employers.

Why brand yourself?

The goal of personal branding is to stand out in a crowd. It’s commonly known as a strategy used by corporations to attract customers and investors, but is just as useful for job seekers to be noticed by employers.

As a candidate, you have a unique set of skills and assets to offer employers. It is up to you to ensure that they notice you and respond to your candidacy.

How do you brand yourself?

1. Identify your job target.

Make sure that you are 100 percent clear about the jobs to which you intend to apply: know the job title(s), industry and type of company. This will help you determine which of your skills and background are the most important to focus on when describing yourself

2. Understand the needs of the employer.

Clarify the most important skills and assets needed by employers for your target job:

  • Scan relevant job postings online and develop a list of all the qualifications listed by employers
  • Network with potential employers or with successful employees in your field and ask them for insight into the most valuable assets for the job.

3. Figure out your most important assets.

Identify your unique strengths as a candidate, which may include:

  • “Soft” or Transferable skills: your “I am” (personal) abilities (e.g. organizational, interpersonal, teamwork)
  • Hard skills: your “I can” skills which you have learnt (e.g. software, languages, specific professional knowledge)
  • Experience/background: your “I have” assets (e.g. education, certification, particular work, relevant personal or volunteer experience, specific number of years in a field, been promoted, been awarded/recognized, dealt with certain people — such as difficult customers)
  • Objective: your “I would like to” statement (e.g. “my goal is to work in a company/job where I can…”)

A candidate cannot just be “good enough” for a job. You need to figure out which of your strengths are unique and which provide you with an advantage over the many other candidates vying for the position. Perhaps your biggest asset is your flexibility and willingness to start at the bottom of the ladder? Maybe you have solid experience and specific product knowledge that many do not?

4. Develop a branding statement.

Based on what you have learned from job postings, develop a clear, honest and compelling statement, which you can use to describe yourself in simple terms. Keep in mind that if you have multiple goals, you might need to develop a few different versions of your branding statement, which focus on various combinations of your assets.

Write out your statement, learn to say it with ease and confidence. Be ready to talk about it and to explain it further, if asked. You might need to share examples from your work history to demonstrate your claims about yourself; have those ready.

5. Spread the word!

Take every opportunity you can to include your branding statement (or a version of it) in your communication with employers:

  • Add it to your resume — in the Summary of Qualifications/Profile
  • Integrate it into your “tell me about yourself” or elevator pitch introduction for interviews and networking opportunities
  • Add it to your social media profiles, such as on your LinkedIn Summary, your Twitter or blog profiles
  • Integrate it into your cover letter 
  • Steer your references to include points from your statement in their letters

Approach your branding strategy in a proactive and deliberate way. The more planful and detailed your strategy, the better you will be at making sure that you are the tree that stands out in the overwhelming forest of candidates vying for that perfect job.

By Karin Lewis Filed Under: Career Voice: Blog Tagged With: branding, branding statement, find work, job search, jobsearch, karin lewis, personal branding, stand out

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