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Ask the Employment Specialist: Is there a skill expiry date for job seekers?

Drawing of a typewriter with the words "Dear Employment Specialist"Dear Joanna,

I’m looking for work as a QA Tester/software developer but haven’t worked in my field in about three years due to family management issues. I’ve had numerous telephone interviews for developer positions but unfortunately, all these recruiters say the same thing – my skills are out of date – and they don’t even test me! Please can you help me with this horrible feeling of being expired?

Signed: IT Expiry dates (ITED)

Dear ITED,

It is critical that you keep your technical skills current and up-to-date in all fields, and even more so in the Information Technology (IT) industry, senior recruiter and leading HR professional at IT firm QA Consultants, Gavriel Levy, advises. Levy offers the following advice that can help you return to the labour market in your profession:

Continuous learning.

In the IT industry there is, generally, a two-year expiry date for a skill being current and marketable. It is imperative that you are always up-to-date with the latest and newest software and technology out there in your field. Learn it and use it even if you are not working, or even if it’s not directly related to your exact career goal. All new technology impacts your job and career; in this knowledge-based economy, it’s critical to keep learning and growing.

Create your own projects and practise the new skills.

Find online courses that can teach you the technology. Try to find a training course online or a manual or guide video on YouTube. Sometimes you can download the software for free for a one-month trial. Play with the new tools until you learn them. Add this project and skill set to your resume as soon as possible, even if you are developing for your friends or family. Until you are proficient with the new skill, you can write “Familiar with ERP software,” for example, in the technical skills section of your resume.

Use social media.

Go online to find the latest technical knowledge and skills required in your field. Join groups on LinkedIn. Target companies and people to follow on social media so you can keep current with the latest and greatest. Engage in dialogue in these groups. Follow companies and people on Twitter. Create Google Alerts so you always gathering current information in your field.

Keep building your professional network.

Even when you find a job, as with learning, networking is continuous; it never stops. Continue meeting professionals in your field at work or outside. Conferences, trade shows, associations and trade magazines are other sources for keeping current, and for building your network.

Be honest.

Don’t oversell or undersell your technical skills in the resume, or in the interview. You will be tested. Be specific with your areas of expertise and let the employer know that you will be able to learn any new technology quickly. If your technical skills are outdated, it’s an opportunity for you to prove to any interviewer that you have excellent communication skills by stating that you are a self-directed learner and that most of your technologies and skills, were learned independently. This is a great marketing feature and benefit for any hiring manager who values communication and interpersonal skills above and beyond the technical skills that need upgrading.

Joanna

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Ask the Employment Specialist: Evaluating your job interview

Drawing of a typewriter with the words "Dear Employment Specialist"Dear Joanna,

I just finished an intensive one hour interview with a large telecom company for the position of project manager on a large change management project. I feel that I did a fantastic job. The interviewer said he will get back to me in a week. I couldn’t be more excited on one hand; but very worried on the other.

Is there an objective way to rate myself on how I did on the interview?/span>

Signed: Rating Reviews (RR)

[Read more…]

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Tips for students looking for summer work

Life guard at a poolIt’s only February, and even the groundhog doesn’t seem to think that summer is coming any time soon. So who’s thinking about summer jobs?

Employers are. Google “Summer jobs” and you will find a list of jobs and programs in your community with opportunities for youth and post-secondary students. You might even be surprised to find that some of those opportunities’ deadlines have already passed and been taken by a quick early bird.

Don’t worry, though. It isn’t too late. There are still plenty good opportunities out there to find something meaningful.

Why look for summer work?

Besides the obvious reasons for working (i.e. bringing in some much needed cash), a summer job might have some unexpected benefits which are even more beneficial than money in the long term, which may include:

  1. Add some new experience to your resume
  2. Network and meet new people, some of whom might want to hire you permanently or hire you again next summer
  3. Make a good impression and gain a reference
  4. Learn some new skills that you can take to your next job or help develop new business ideas.

First: make sure your resume is up-to-date and looking good.

Have a resume ready before you start looking for work. Don’t wait until there’s a job to apply for — you don’t want to rush this process.

Here are a few basic principles for writing a good resume:

  1. Make it no longer than 2 pages
  2. Use a simple, sans sarif font (Arial, Calibri, Helvetica)
  3. Write it in 1st person, but without pronouns (No “I” or “my”)
  4. Include:
    • Your name and contact info
    • A Summary/Profile which includes your skills
    • Work history, with dates, job titles, company names, locations
    • Details of some of your key accomplishments in each job
  5. Don’t include:
    • An objective
    • Your personal info such as age or citizenship
    • Your references (those can be presented at the interview)
  6. Make sure to spell check carefully
  7. Prepare a simple, short and well written cover letter, to accompany each resume, written specifically for each job.

Here are detailed instructions and samples for student resumes from some of my favourite sites:

Second: get online, search for and bookmark relevant job sites for leads.

There are lots of good resources online for work leads. Start off with a Google search and bookmark the sites that seem to lead to good opportunities. Check out some of the sites dedicated to summer or student jobs:

Third: seek out government programs.

All levels of government, including federal, provincial and municipal, have programs to help students look for and find work. These positions fill quickly, so don’t delay:

Fourth: look and ask around — tap into your networks.

Speak to family, friends, teachers and other community members about your job needs. Tell them about your availability and skills. Have your resume available to share.

Look around, there are often opportunities right nearby:

  • Local stores and services might be looking for help — walk in and ask if they’re hiring students. Offer your resume and tell them them that you live nearby, within easy access. Think of your bank, doctor’s office, local mall or supermarket
  • Check out websites for the local parks and recreation departments, as well as for summer festivals and events
  • Think about local summer camps, private and public, day camps and overnights. Think of your particular skill set — is there a local tennis, chess or art club that you could work for?

Bottom line.

Act fast: get your resume ready, go online and ask around. Good student opportunities are out there for those who act quickly.

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Ask the Employment Specialist: Expert job search tips for the new graduate

Drawing of a typewriter with the words "Dear Employment Specialist"Dear Joanna,

I have recently graduated, and am now having trouble getting a job in my field of study. I have submitted my resume to hundreds of entry level positions that fit my degree, but have yet to receive a single interview. My friends reviewed my resume. I also took it to campus career centre. So, I know my resume is good. I’d really like to know if you have any advice on what I may be doing wrong.

Signed: Waiting for my first break (WFMFB)

Dear WFMFB:

Tailor, prioritize quality over quantity, and leverage your network are the keys to the advice that Mentor Coach, Luki Danukarjanto of FOCUS.inspired provided when I interviewed him recently to address your question. A former expert recruiter and business consultant with Deloitte, Luki had some excellent insights to share:

1. Tailoring.

“Part of what I look for as a recruiter is ‘did the person even try?’ Often I receive a cover letter that is a cut and paste of the job role and company into the body of a note that generically describes their qualifications.”

A resume should be specific, not a general summary. Resumes should have your responsibilities and accomplishments adjusted to reflect the role. Incorporate some of the messages you learned from your information gathering into your tailoring

2. Show how you add value.

Take some time and understand what value you would provide to the role and the company. Showcase this experience, skills and qualifications as well as education in your application, then to have that come out in your application.

3. Cover letters.

This is nothing more than a document that is worded in a way as to show that you understand the nature of the challenges facing the company, and describes how you would benefit them, if you were hired into the role.

4. Quality versus quantity.

“Some people complain that tailoring takes too much time”.

If you aren’t willing to spend that time on something you want, how effective would you be in the role for which you are applying? Make the effort to apply properly to fewer jobs, rather than applying on mass without making an effort.

5. Focus on the job you really want.

If you really want to a role as a store manager, for example, why would you apply to a project manager or other unrelated roles? Spending more time on finding the roles that fit you and your experience are better served than just randomly applying for similar roles that might not fit you.

6. Leverage your existing network.

Secure informational interviews, create a LinkedIn profile, reach out to friends, family, professors, teaching assistants, past employers, co-workers, and anyone you connected with at your school and from your past. See who they are connected with; see who and what you know. Connect.

Luki had a lot more advice when you get to the interview stage, and eventually when you start the job, but we’ll save that advice for a later time.

Good luck on your job hunt!

Joanna

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Ask the Employment Specialist: The five worst words to use in your Linkedin summary

Close up of eye glasses atop a resumeDear Joanna,

I’m preparing my LinkedIn summary. I’ve been warned not to use the word “I” in the summary part by the employment counsellors yet I have read opposing advice about what to write and what NOT TO write on my summary. What do you recommend?

Signed: Worst Words (WW)

Dear WW

That’s a great question. In addition to the feedback that I have received from employers as a job developer, as well as Liz Ryan’s blog on this topic, here are five approaches to consider NOT using, when writing your LinkedIn Summary:

1. “I am a motivated and experienced professional“

Stay away from fluffy soft skills language including “I’m savvy, smart and strategic”. The same applies for the resume and cover letter. LinkedIn is viewed by many recruiters and potential contacts, who don’t have time to read your whole profile. You have less than 5 seconds to grab the readers’ attention. Make your profile strong. You can do this by building your professional brand in your summary.

2. “I am a Jack / Jill of all trades“

Don’t be a generalist. It is impossible to do everything well. I agree with Liz Ryan when she says that this is a “desperate message that doesn’t give anyone confidence. It’s up to you to decide what kinds of jobs you want and to brand yourself for those opportunities”. Be specific and detailed. Professionally brand your skills, experience and qualifications in a clear and concise way so that the reader understands your expertise and value quickly. Write about your career path – the one you are on and one you want to achieve.

3. “I’m an expert/guru/virtuoso/wizard/smart“

Confident people don’t praise themselves. Fearful people brag about themselves in praising adjectives — savvy, strategic, insightful, and more. What you should do is present your experiences, skills, qualifications, achievements, publications, projects and other concrete and relevant information in your summary for the readers, who might not know you.

4. “I’m open to all job opportunities“

Impossible. No one is open to everything. You sound desperate and unprofessional. Also, the reader has no idea how to connect with you. Focus in on certain jobs and certain organizations, the way good salespeople focus on their most important prospects. It’s not a recruiter’s or hiring manager’s job to decide what you’re supposed to do next in your career; that’s your job!

5. “I…”

There is mixed feedback from employers regarding the use of the first person vs third person in your summary. Most recommend that the content should be consistent with your resume and in the third person. This aligns with your efforts to professionally brand yourself in terms of the value added service and expertise that you can offer employers and your current and potential contacts. Using “I” might make you sound egotistical — as if you are telling a story which has far less credibility than showcasing the facts of accomplishments, skills, experience and qualifications. That said, some sectors respond well to a more friendly tone.

In addition to listening to advice from professionals, make sure to review other LinkedIn summaries of professionals in your field. Look for the successful, well-connected, well established fellow professionals and learn from their profiles.

Joanna

JVS Toronto

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