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April 6, 2015 4 Comments

Ask the Employment Specialist: No Canadian Experience

Drawing of a typewriter with the words "Dear Employment Specialist"Dear Employment Specialist,

Is Canadian experience really required for getting a job in my field in Canada? I am new to Canada and am looking for work in accounting. I have been interviewed several times, and the feedback is that I do not have enough Canadian experience. My Microsoft Excel, QuickBooks and other technical skills are top-notch. These are required for the jobs.

What is going on here?

Signed: No Canadian Experience Eh? (NCEE)


Dear NCEE,

I have discussed this common complaint of our newcomer clients with my colleagues at JVS Toronto and some employers with whom I work. The general consensus from these conversations is that Canadian experience should not vital to getting a job in one’s field in Canada, other than a few cases in highly regulated fields such as engineering, medicine, law, chartered accounting and architecture.

Further, I have heard from countless hiring managers that they recognize and value international experience. First and foremost, it is critical that the client have the skills and qualifications required for the position. I can’t remember a time when I have seen job postings which require Canadian experience, although I know that fee-for-service recruiting firms in architecture and design fields sometimes do require that from their candidates.

Some employers have explained to me that the phrase “lack of Canadian experience” is often code from the interviewer that the candidate will not fit into the workplace or team culture. In addition, this feedback can also be code for “you do not have the technical or soft skills we are looking for.” Often this means that the candidate is not communicating (verbally and non-verbally) and not properly prepared to handle the interview questions, especially the behavioural interview. It is challenging to figure out the workplace culture. This applies to everyone looking for work in the job market. This is a subjective criteria for hiring a candidate, but research demonstrates that likeability is key when interviewers make hiring decisions.

Here are eight suggestions to deal with this obstacle to getting that job offer.

1. Prepare.

Make sure to do the best job possible in preparing your resume and cover letter, and getting ready for your in person and telephone interviews. Research the company, the job descriptions, and identify the employees who might be interviewing you. Learn the values, the workplace culture, and the nature of the business. Use social media resources such as LinkedIn and Twitter to do this. Prepare effective behavioural interview responses. Seek out employment services for newcomers such as those offered by JVS Toronto newcomers services. Look for sector-specific employment program for newcomers, job search workshops for new immigrants, as well as any opportunity to work with an employment counsellor and job developer who understand your profession.

2. Communicate.

Learn how to articulate your skills, experiences, projects and talents in a clear, concise and effective way for both networking and interviewing purposes. Expect to have to explain your work in clear, simple terms in the interview; pretend you are explaining your resume to someone who has never heard of your type of work.

You will need to learn the language used to express your work and why the firm should hire you. . Sometimes, words are lost in translation with some languages. Be specific. Again, it may be worth seeking out sector-specific employment programs for newcomers.

3. Look for Internship or Placements.

Some newcomer job seekers report that taking an opportunity to get Canadian experience, even if it’s nominally paid (or even unpaid) may be worth it. They able to acquire hands-on experience that is critical for their resume and LinkedIn profile, keep their skills fresh and updated, build a professional network and hopefully obtain references and sometimes even paid employment, eventually. One source of local placements for newcomers is provided by Career Edge in Toronto.

4. Secure a mentor.

Linking up with a professional in your target field can be a very effective way to make contacts and learn about the local labour market. You could seek out your own mentor, or access services through TRIEC Mentoring Partnership, in which JVS participates through our services for newcomers.

5. Consider evaluating your credentials and degrees.

Figuring out how your credentials are evaluated in Canada can help to boost your credibility and competitiveness. Information on this process can be found at Settlement.org. Once you know your equivalence, add it to your resume: “evaluated by…. as equivalent to a Canadian Masters…”

6. Build your professional network.

Since over 80 percent of the jobs in the labour market are hidden and can only be found through connections. It is critical that new immigrants (or any job seeker, for that matter) networks as much as possible through social media, associations, trade shows, conferences, career fairs and employer events, so to learn from and mingle with professionals in their field.

7. Volunteer.

Contributing some free time in the community is a fantastic way to show that you give back and build your networks. The best thing you could do is volunteer in your own field to gain experience and a reference, but even if that is not possible, spend time in a meaningful environment and meet people who might be in a position to refer you to others or to jobs. Once you come to an interview with a recommendation, your lack of local experience is less likely to be an issue.

8. Seek out Canada’s best diversity employers.

In an article in the Globe & Mail’s Ask a Recruiter column Julie Labrie suggests that newcomers do research, to identify the companies that lead the way in hiring diversely, such as the Globe & Mail’s annual list of top 100 companies that do a good job with diversity. “See if companies in your field made those lists. Explore companies that market their services to the new-to-Canada segment, too. Many industries, including the financial and telecom sectors, are serving the immigrant population as a key part of their business strategy. Also consider applying for relevant government jobs related to your past experience,” she explains.

I hope this helps you understand this complex issue better and figure out some strategies for overcoming this barrier.

Joanna

By Donna Chabot Filed Under: Career Voice: Blog Tagged With: canadian experience, Discrimination, employment rights, find work, immigrant to canada, job search, newcomer, newcomer barriers, no canadian experience

August 18, 2014 Leave a Comment

Ask the Employment Specialist: Am I Really Overqualified for the Job?

Portrait of pensive Asian businesswoman wearing costume standing in office holding coffee cup and looking out windowDear Joanna,

I was invited for a job interview last week for a senior accountant position and didn’t get a job offer. When I asked for feedback from the hiring manager, he said that I was “overqualified.” How can having too much experience and strong skills be negative? Also, it feels like they are belittling my credentials and experience that I worked so hard to get. Why did they invite me to an interview after reviewing my resume?

Please explain this mystery to me.

Signed: Unfair Feedback


Dear Unfair,

You’ll find some excellent thoughts behind such painful and unreasonable sounding feedback from bloggers J.T. O’Donnell and Toni Bowers.

1. The hidden agenda. Donnell is adamant that this overqualified feedback is merely a “catch-all excuse that hiring managers, recruiters and HR use to politely eliminate you from the candidate pool”, suggesting that if employers said what they were really passing on you for, it would seem silly, petty, or down-right discriminatory.

2. Your personality isn’t a match for the company culture. You were either too upbeat or too low-key and came across wrong. Your personality is perceived as rubbing an existing employee the wrong way and the employer doesn’t want to deal with the drama that hiring you would bring. Bowers suggests that the hiring manager might be really thinking: “I don’t like you, can’t see working with you every day, and I just don’t want to be rude.” You didn’t connect with the hiring manager, and maybe even annoyed them; employers assume that if they didn’t feel comfortable with you in the interview, it will only get worse over time.

3. You don’t look like you would fit in. Your attire indicated that you weren’t the type of person that would be a fit for the organization. (Yes, what you wear matters. People have been known to discriminate because of clothing!)

4. You seem like a slow worker. Your speech was slow and methodical, and gave off the impression that you wouldn’t be able to keep up with the pace of the work environment.

5. You are too expensive. You have too many degrees and/or were paid too much previously. Plus, there is an assumption that you will get bored quickly or quit when a better job comes along, leaving the employer to have to start looking again.

6. You didn’t seem reliable. Your answers to questions made it appear like you had health issues, personal life challenges, or attendance issues that would cause you to not be on-time and accountable.

7. You acted like a know-it-all in the interview. You said, “Well, at my old company, we did it this way...” one too many times. Plus, you oversold yourself. As a result, you gave off the impression that you weren’t ready to learn something new, nor ready to adapt to a different environment than the one you were in.

8. You didn’t seem like you really knew what you were talking about. You came across as not having as much expertise as your resume indicated. You didn’t answer questions in the way expected.

9. The employer had already found the candidate (s)he wanted, and interviewing you was just a formality. Some hiring managers, by law or company policy, have to post and interview for jobs. Many times, they already have who they want to hire. So, they just go through the process to cover their bases.

10. The hiring manager feels threatened by you. Sometimes, the hiring manager might feel afraid if the candidate seems more qualified for the position than they are, they might threaten their job. Bowers clarifies that if you are more qualified but can convey sincerely to the employer that you respect their position and don’t want it, you might overcome this challenge and get hired. In fact, I know many hiring managers who like to hire people whom they feel are smarter or more accomplished than them in certain areas as a way to strengthen their team.

11. There are organizational problems going on that the company does not want to share. The true reasons behind a verdict of “overqualified” could range from running out of money from the time the ad was placed to the time of your interview, to something more insidious, like the company doing interviews to gauge the market or “price shop” when it really has no intent of hiring anyone. In this scenario you will likely never get the truth, since few companies will admit they were wasting your time and giving false hope while trying to do market research.

Try to gather information and learn some lessons from the feedback. O’Donnell stresses the need to go to the source and ask for the reasons behind the verdict of “overqualified”. Make sure that you frame the discussion as an opportunity for personal improvement to try to improve your prospects, rather than a vindictive witch hunt. While this route is often successful, be prepared for the possibility of more vague feedback, since like most of us, hiring managers have their secrets. If you cannot get any constructive feedback, learn what you can from the interviewing process and move on to the next one. Beating yourself up will do nothing to help you move forward.

Joanna

By Donna Chabot Filed Under: Career Voice: Blog Tagged With: Discrimination, employment interview, find work, get hired, interviews, job interviewing, job search, overqualified for the job, rejection, unemployed

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