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August 20, 2015 Leave a Comment

Ask the Employment Specialist: Lying on the resume

Dear Joanna,

After three interviews for a job at the bank, the recruiter checked my references, education, resume, credit and did a criminal reference check. I didn’t get the job. I was informed that the dates on my resume were inaccurate and therefore the bank could not move forward with a job offer.

Are they allowed to withhold a job offer from me because of this minor mistake?

Signed: Mega Mistake (MM)


Dear MM

Lying on your resume is a big huge mistake. Misrepresenting yourself regarding your dates and any other information can block your success. This is especially true in the financial field, which requires employees to have an extra attention to detail and superior honesty.

It’s a shame that after all that work applying for jobs and going through the interviews, you lose the job offer because you made up the dates (or any other information for that matter) and possibly ruined any other chances of getting a job with that employer.

Take it from me: it’s just not worth it.

Moving forward with your job search, consider the following advice from both myself and blogger Liz Ryan at Forbes :

On the resume, state it clearly, if dates are approximated:

If you don’t remember the dates of your work history, then I would put an asterix sign (*) next those dates of which you are unsure and write a footnote at the bottom of the resume mentioning that the dates are approximate.

Be proud of your accomplishments on your resume.

Be specific. Be honest. Follow the 3 step method as taught in the job search workshops, when describing your accomplishments: Situation, Action and Results. Don’t spend too much time on the tasks and duties; anybody in the job would have done that stuff. Employers want to know how you performed your duties, what your part was in the project and your contribution to the team and company.

Don’t exaggerate or under-play your work, education and qualifications.

Don’t make up stories on your resume. You will be called on to explain your experiences in the interview. Lying will only get you so far. And even if you get hired, chances are you will be found out eventually and your reputation will be marred.

Don’t be afraid of your boss.

Don’t be too shy or modest — claim your accomplishments and “triumphs”, that you made in front of or behind your boss’s back, says Ryan. Perhaps your boss didn’t want you working on these projects but you believed they were good for your career and professional network. Add this to your resume. No employer or boss can take away your achievements and education. It’s yours, as long as it’s true.

All the best,

Joanna

By Donna Chabot Filed Under: Career Voice: Blog Tagged With: find work, honest resume, honesty, job search, lying on a resume, resume, resume mistakes, write resume

July 6, 2015 2 Comments

Ask the Employment Specialist: The benefits of volunteering

Drawing of a typewriter with the words "Dear Employment Specialist"Dear Employment Specialist,

I am a new immigrant and recent graduate looking for work in my field of environmental sustainability. Many employment counsellors have recommended that I volunteer as a strategy to build my career. How can I work for someone for free? I am over my head in student loans and dealing with resettlement issues.

What do you think?

Signed: Free for nothing


Dear Free

There are a tremendous amount of benefits of volunteer work in your search for employment in your field. If you didn’t have an internship or coop opportunity through your university, and lack a professional network and related work experience, volunteering can definitely help you. I am a big believer in volunteering; it’s how I got my job when I was involved in a career transition.

Here are some of the benefits you should consider:

Gain related professional experience.

Research and identify organizations that have legitimate volunteer departments, represent causes that are meaningful for you, and that have possible spots where you can gain work experience, learn and improve your skills and qualifications. Check out sites such as Charity Village, Volunteer Toronto, your relevant sector council or professional association as places to volunteer.

Build and Leverage Your Professional Network.

While you are volunteering, be dedicated and apply the same effort to your volunteering as you would as an employee. Always make sure your work gets done. Be as helpful as possible to others. Make an effort to have lunch with the team, and find other opportunities to start meeting other people at the company. Build a relationship with your supervisor because they may be able to refer you to a colleague for another opportunity.

Help others and help yourself.

Research reports that adults who volunteer may live longer and healthier lives and it increases empathy and compassion. It’s not good to isolate yourself when you are looking for work. Volunteering can help you get out of your home and get involved in positive experiences, as well as get the positive feeling that you are giving back to the community.

Bridge the gaps in your resume.

Add your volunteer experience to your resume and social media presence. Employers value candidates who make a difference in the community; it helps you answer the question “what are you doing right now?” It also covers the gap in your work history and keeps you busy while you are looking for paid employment.

All the best.

By Donna Chabot Filed Under: Career Voice: Blog Tagged With: find work, immigrant job search, job search, job search tips, volunteer, volunteering

June 15, 2015 Leave a Comment

Ask the Employment Specialist: Looking for work when working on contract

Drawing of a typewriter with the words "Dear Employment Specialist"Dear Joanna,

I’m on a six-month contract working at a local large law firm. My contract is winding down with three months left. Out of fear of being unemployed again once the contract ends, I started applying for jobs in other law firms. As you know, jobs are scarce and the competition is fierce. One employer has invited me to a job interview! Now I feel badly about applying now since I’ve developed a pretty good rapport with everyone at my present company.

If I were to actually be offered another job, do you think it’s okay to leave, say 2 months before the end of the contract?

Signed: Concerned Contractor (CC)


[Read more…]

By Donna Chabot Filed Under: Career Voice: Blog Tagged With: contract work, find work, job search, jobsearch

May 18, 2015 Leave a Comment

Ask the Employment Specialist: Cultural fit and the job interview

Drawing of a typewriter with the words "Dear Employment Specialist"Dear Joanna,

When I follow up with the interviewers to ask for feedback on my interview and why I have not been hired, I have heard everything including: “you are overqualified” to “under qualified” to “you need Canadian experience” to “you have too much Canadian experience” to “you are not a good fit”. I am confused because have all the experience, skills, education and qualifications required in the job description! What is wrong with me? What does “you are not be a good fit” even mean?

Signed: Fit and Ready


Dear F&R:

The JVS’ Toronto’s counsellors whom I consulted on this question emphasized the importance of understanding that each organization has its own culture. A company’s culture can make or break the hiring decision. As a job seeker and future employee, I would explore the following:

1. Study the company’s culture prior to the interview.

This will help you read between the lines of the interviewer, and better answer the questions. Each organization and company has its own culture, which includes the company’s norms, values, how they spend their money and budgets, how they hire, their interview style, right down to the design of the interior and exteriors of their offices or buildings.

2. Understand your own preferred working style.

If you thrive in workplace environments with structure and order, and you interview in one of those IT companies which are known for their creative atmospheres, which is completely opposite to your natural style, you might find it a challenging place to work. Most likely, the interviewers will pick that up.

3. Research the company on social media.

Use LinkedIn, Facebook and Twitter to learn about the company and connect with employees. Find out as much as you can about the culture and systems including the dress code, management style, and the history of the company. Read the company website and learn about other employees and company information on the website and LinkedIn. Follow the companies. Consider cold calling employees for an information interview on the phone or in person. Research any media coverage or newsletters on the Internet.

4. Drop in.

Visit the company office in advance. Observe the décor, the art work, the floors, the marketing materials, and brochures, if possible. See if the employees are happy? Are the phones ringing? How’s the bathroom? Is it clean? Are the offices messy? Disorganized? Is it a corporate environment? What kind of computer stations are there for the employees? Do people work from home? You can ask these questions in an information interview or through Twitter as well.

Joanna

By Donna Chabot Filed Under: Career Voice: Blog Tagged With: find work, job search, new career, new graduate

May 11, 2015 4 Comments

Land a Survival Job and Make it Work for You

taxi cabsAs part of career coaching clients, I am often in a position of having to try to convince them of the benefits of survival work to help carry themselves over tough financial patches in their lives. Job seekers are nervous about taking a job outside of their career path, worrying that it will take them away from their intended direction. They also tell me that they worry that survival work might be perceived by potential employers as a failure. Actually, survival jobs can be a source of new opportunities — sometimes, they’re just a chance to bring in some short-term income, other times they become opportunities to meet new people, learn new skills and maybe even move into a new career.

What are Survival Jobs?

For some people, survival (or interim) jobs are lower skill, short notice, often short-term positions which job seekers take to carry themselves over while working on another longer term goal. Some people spend their entire careers in such positions, preferring the variety and physical challenges of these positions. Others do the work because they have no choice, burdened by challenges such as low skills, a need for urgent income and problems finding work. Depending on your skills and physical abilities, there are a range of positions that you might be able to find that could be described as “interim”.

Typically, these might include:

  • General Warehouse — working daytime, afternoon or night shifts, requiring the ability to lift weights such as 30-60 lbs, and having safety shoes. This kind of work mostly does not expect experience or any certification and often pays minimum wage.
  • Cherry Picker/Forklift — working often full days, requiring a Forklift Licence and Certification in Fall Arrest Protection. Salary might be higher — about $15/hour.
  • AZ Drivers — loading, unloading and delivering materials or goods. These jobs require an AZ license, driving experience and often a clear driving abstract, as well as the ability to lift 50 lbs.
  • Bakery Production/Batch Mixers — late afternoon and night shifts, mixing ingredients and working in an assembly or production line in a commercial bakery. These jobs require attention to detail, the ability to lift some weight (40 lb), some administrative abilities (stocking, shipping and receiving) and packaging.
  • Metal Fabrication — working with metal in a manufacturing environment, including operating equipment that produces, cleans or processes the materials, sorting, packing, transporting materials. Requires Steel-toed boots, safety goggles and gloves, and the ability to lift a medium amount of weight (20 lbs).
  • Landscaping — working outdoors, doing tasks such as leveling, laying and cutting stone, planting, sodding, grading and operating equipment. These jobs are team efforts, so good teamwork and communication skills are valued, as is experience in this field.
  • Construction — working on construction sites, doing a range of tasks including scaffold erection, assembly and stripping of concrete forms, concrete pouring, carpentry and/or woodworking, basic plumbing and electric knowledge and many others. Experience using nails guns, power tools, saws, measuring tape, hammer, and other tools are often required. Companies often will provide some training. Jobs are often performed on weekdays, starting early in the morning (7:30 am)
  • Warehouse Clerk — Often shift work, these jobs will include some training, but prefer experience and knowledge of computers and scanners, as well as working with inventory and cycle counts and shipping/receiving. Forklift is often valued, in addition to strong communication skills and the ability to do some lifting.
  • Food Service — these jobs are shift jobs, that often into the night and over weekends. Employers are most interested in an enthusiastic and warm personality, as well as the ability to multitask well. Knowledge and a passion for food and drinks is valued. Certain certifications might be needed, such as Smart Serve for alcohol servers might be required or Food Handling Certification for those working in the kitchen.
  • Call Centre Representative — these jobs often require evening and weekend shifts, making outbound calls to sell a product or service, or to gather market survey information via the telephone, or deal with incoming calls from clients. Most importantly, employers value communication skills and a warm, yet professional demeanour. Sometimes, employees might work from home. Second languages are valued, especially French.

Where can Survival Jobs Be Found?

Jobs are almost always advertised through agencies and require a resume to apply. Often agencies invite candidates to call directly or to come in person to the office at certain designated times, but other times, they require resumes to be submitted online or via email.


Our employment counsellors will help you find survival jobs at any of our Employment Source locations.


The second best way to find these positions is to identify the agencies that hire in your area. Here are some agencies that I was able to find in the Toronto area:

  • Arrow Professionals
  • EXE Staffing
  • MSM Group (Jobsite)
  • BR Staffing
  • Sabat Staffing
  • Randstad Engineering
  • Gemma Communications

Other sources of jobs and employers include aggregating sites such as Indeed.ca or SimplyHired.ca, where a candidate can search , using keywords (“general labour”, “Warehouse Clerk”, etc) and location, and set up an alert system that will inform them via email every time suitable jobs appear.

Finally, general labour jobs are also posted on local classified boards such as Craigslist and Kijiji.

Bottom Line:

From my experience with clients who take survival jobs, the benefits of survival work mostly outweigh the challenges. Besides earning income, people enjoy the structure and routine of working, the opportunities to meet new people, gain new skills, and sometimes opportunities for advancement in new and upcoming sectors. Interim work could also help job seekers in their job search for other work, by providing them with recent references and an easy answer to the “what are you doing right now” question often asked by interviewers.

By Karin Lewis Filed Under: Career Voice: Blog Tagged With: agencies, clerk, construction jobs, find work, food server, general labour, interim job, job, job search, shift work, survival work, warehouse

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