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October 26, 2015 Leave a Comment

Not-to-be-missed Resume Tips from a Top Recruiter

Business man looking at smart phoneAn excellent article caught my eye recently. Written by a top recruiter who has worked with a range of sectors, it focuses on the mistakes that job seekers make on resumes which most get noticed by recruiters. It’s well worth reading the entire article — especially if you are looking for work in the IT sector — however, I would like to point out a few key points which, from my experience, are particularly true and somewhat universal for all job seekers.

1. Don’t bother with paper.

The recruiter plainly says “I hate paper. I do everything online.” She later suggests that resumes should be emailed, not faxed, nor hand-delivered. Stay away from using an outdated approach that inconveniences the recruiter — insisting on handing a paper copy of your resume to the employer in person might make you stand out, but not in a good way.

2. Make sure to include all the important keywords.

Besides the convenience of not having to deal with paper, the recruiter’s main reason for insisting on electronic resumes, is that she searches the resumes electronically for certain keywords. Keep in mind, though, that it isn’t enough to simply list the keywords — make sure that the words are included in the relevant work experience, so the recruiter can understand how and when those skills were used.

3. The recruiter will focus on your recent work experience

Expect the recruiter to be curious about why the last job ended and whether your recent experience is relevant to the job to which you have applied. She also will focus on career progression — have you moved upwards in your career? Is it clear how the job to which you are applying fits into your career path?

Interestingly, while she is interested in what you have done over the years, she mentions that she doesn’t mind a gap in your resume. It’s all in how and whether you explain yourself:

I don’t mind gaps so long as there’s a sufficient explanation. Oh you took three years off to raise your children? Fine by me, and might I add: #respect. You tried your hand at starting your own company and failed miserably? Very impressive! Gap sufficiently explained. Whatever it is, just say it. It’s the absence of an explanation that makes me wonder.

4. Share your online profile

The recruiter mentions that she particularly enjoys reading up on candidates online, if you share links to your personal websites or social media profiles. So make sure to include your LinkedIn URL, blog, Twitter handle or other relevant (and appropriate, of course) on your resume.

5. Try not to be too boring

If you have something to share that makes you more interesting and perhaps helps the recruiter better understand who you are, share links to them. Try to be a little creative on your LinkedIn profile — share some personality together with all that valuable information. Remember to stay professional in your tone, though — for example, she warns against writing in first person, recommending that you:

…eliminate pronouns (e.g. my, I, she, he) from your resume altogether. Instead of writing “I helped increase overall sales by 300% by breeding rabbits in my garage,” eliminate the “I” in that sentence. Go through your resume and remove all the pronouns and rewrite the sentence to make it sound like a bullet point. By “past tense” I mean that your resume should always be voiced from the perspective of something you already did, not something you’re currently doing.

Bottom line: “recruiters move quickly”

When prescreening candidates, recruiters rush through resumes.

Total time it takes me to do all of above: < 25 seconds.

By Karin Lewis Filed Under: Career Voice: Blog Tagged With: find work, job search, jobsearch, recruiters, resume, tips

October 19, 2015 Leave a Comment

Ask the Employment Specialist: 4 key steps for conducting a successful information interview

Two women sitting at a table talkingDear Joanna,

I am currently working as an inside sales representative at an IT company. I’m getting positive feedback on my performance from my manager and team members. But this is not my dream job. I would love to someday work as a project manager in my company or elsewhere.

How can I pursue my dream career while working full time?

Signed: Dream Job (DJ)


[Read more…]

By Donna Chabot Filed Under: Career Voice: Blog Tagged With: career change, career decisions, career-decision-making, information interview, networking

October 12, 2015 Leave a Comment

Ask the Employment Specialist: 6 key tips for professional networking

Business people shaking hands in a meeting roomDear Joanna,

I have been following your employment advice over the past few years regarding professional networking. I’m using social media, volunteering in my field, active in the associations, as well as attending as many professional events as possible. Something is wrong. I definitely need to improve. I have met a ton of people in my field, and my tireless efforts have not led to employment.

Please can you give me some suggestions on how to improve my networking.

Signed: Tireless Efforts (TE)


Dear TE

There is a fantastic article on this topic on Forbes. Here are some tips and tricks to improve your networking from the authors, as well as from my own professional insights.

1. Forget that you’re working.

Whether you are introduced to someone at an industry event or you initiated the conversation, engage with people in a professional manner. Talk shop. Talk about the business. Listen. Make sure you know about your business and industry. Learn from the other person about the latest trends. Think about building a new relationship, with give and take.

2. Set goals.

Don’t focus on getting the job. Set small and attainable goals. For example, if you go to an event, set a goal of getting five business cards or set up 2 coffee dates with new contacts for next week, or even just adding two new LinkedIn contacts.

3. Mind your manners.

Don’t straight ask for a job or sound desperate about your job search. Don’t ask for anything from the strangers that you are meeting. Listen more than you talk. Be thoughtful in your interactions and generous with your time. Don’t complain. Be positive, optimistic and upbeat when you are meeting new people. Ask permission to connect with the person on LinkedIn; and ask for the business card. Build relationships before you ask for anything from a network contact.

4. Elevator pitches still matter.

Be prepared to sell yourself in casual way. Don’t be pushy or forceful. Be able to articulate what you do, who you are and why it’s relevant if asked. Practice ahead of time in front of a mirror. Like a resume, elevator pitches need updating.

5. Follow up.

Always follow up with people you meet with a by email. Connect with them on LinkedIn (ask permission – see above). Research the person online and if relevant, follow the companies, join the groups and influencers that they follow on social media. Engage in social media dialogue. Keep in touch by emailing updates and current events that would interest the person.

6. Keep track.

Being organized in key in order to remember who you met, the nature of the activity, and then plan ahead. Google Documents, Google Tools, Jibberjobber and Outlook are some of the online tools you can use.

Even when you find employment, you will need to continue building your professional network at your workplace, and in your industry.

Joanna

By Donna Chabot Filed Under: Career Voice: Blog Tagged With: best networking tips, find work, job search, networking, tips

September 28, 2015 Leave a Comment

Ask the Employment Specialist: Non-verbal communication

Dear employment specialist2

Dear Joanna,

I recently had an interview for a position as an Architectural Technician for which I am absolutely qualified! I prepared and practised diligently. After the interview I felt hopeful that I would receive a job offer soon. Unfortunately, I did not get it! I was shocked. When I asked for feedback, the HR manager was vague at first, but I practically begged her to be honest. She said that I did not seem like I was not interested in the job and I kept looking around the room and rarely looked at her. As painful as this sounded to me, I was grateful for her honesty.

How can I make a better impression in the interview for next time?

Signed: Honesty is Painful Sometimes (HPS)


[Read more…]

By Donna Chabot Filed Under: Career Voice: Blog Tagged With: communication, find work, interview, interview behaviour, interview communication, job interview, job search, non verbal

September 21, 2015 Leave a Comment

Ask the Employment Specialist: Handling your last days on a job

Dear employment specialist2Dear Joanna,

I am an independent change management consultant who has been hired for a six month contract on a special project. I have just submitted my two-weeks’ notice because I was offered a better contract both financially and professionally. The project manager is asking me to complete another employee’s work until I leave. This employee has not been able to perform his responsibilities over the past four months. I feel used. I have other tasks to complete during these two weeks which is in my contract well as transitioning my work to another team member.

How do I respond to the Project manager’s request?

Signed: Feel Used


Dear “Used”,

Great question. Seems like your manager has other plans for you before you leave, and it sounds like she is in a crisis with meeting her deadline. She has turned to you to save the day and do the work that should have been done by the other employee.

The following are some options to consider as recommended by leading consultants in the field:

1. Don’t burn your bridges.

I would just do what she wants. You are getting paid and in good faith and to keep up the good relationship with her (you never know when your paths might cross again), I would respect her deadline and understand that her name is on the line. Yes, that employee should have been fired and it’s unfair that the project manager has waited for a crisis like your leaving and then dump the work on you. That is the nature of the workforce for everyone.

2. Remember the consultant’s role.

My understanding of this role is that you do whatever the project manager wants even if it’s not in the contract. You were hired to ensure the success of the project. You were hired for your expertise and your ability to save the day. Isn’t that what consultants are for? Unless you have set clear boundaries before signing the agreement regarding your responsibilities and role on the project, you will need to be flexible and do the job she requires until you leave.

3. Up-manage.

Consider using your resignation as an opportunity to teach, coach and advise the project manager to deal with this crisis as well as avoid future crisis and meet her deadlines. I would recommend strategies that she can apply after you leave that can help her handle her underperforming staff. Perhaps you can offer to train them and therefore help the project manager be more self-sufficient. I would be direct and clear with her that her success and the success of the project is important to you, even though you are leaving. Leave the door open for her to contact you if she has questions. This could be another opportunity for you to carve for yourself – another contract to train the employees who have not be performing and have not been handled or fired as they should have been.

I wish you much success in your exiting this contract and starting a new fresh contract and project!

Joanna

P.S. the Consultant contacted me to tell me that she chose to follow my suggestion and not burn her bridges. She completed the other employee’s work in a couple of days, continued with her own work as well as transitioning the other employees to take over after she leaves. She decided that it’s a small world and felt that this option was the more ethical way to go as well as “doing the right thing”.

By Donna Chabot Filed Under: Career Voice: Blog Tagged With: consultant, contractor, end of contract, job ending, taking instructions

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