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September 25, 2017 Leave a Comment

Increase your job referrals by conducting effective information interviews

Two women sitting at a table talking

No matter how many technological tools are available to job seekers, the most effective way to be noticed by employers is — and always has been — to meet in person. LinkedIn can help to introduce you to people, but ultimately, if you want to leave the kind of impression on employer that will make them think of you when job opportunities arise, you have to meet face to face. This was confirmed by a study from the Federal Reserve Bank, cited in Forbes Magazine that found “referred candidates were twice as likely to get interviews and 40 percent more likely to be hired than other candidates.” How do you get that referral? Ask for an information interview.

What is an Information Interview?

The meeting does not need to be long; 20 minutes is all that you need to ask for. Think of it as first step in a long-term process of forging a meaningful connection. It’s simply intended to meet, gather information and develop rapport, with no pressure for employment.

How do you go about meeting with a potential employer face-to-face?

Step 1: Identify your networking target.

Job seekers often make the mistake of targeting their networking efforts at Human Resources managers, who are often not the final hiring decision makers. The best and most credible referrals often come from the person who does the job you would like to do (a potential colleague, perhaps) or a department manager. LinkedIn’s company pages, or the contact lists of your contacts, maybe can be useful to identify your target person. If you don’t have any connection and cannot get an introduction, try joining those LinkedIn groups whose members may be worth meeting.

Step 2: Connect on LinkedIn, if possible.

Try to connect via LinkedIn with your target person. Make sure to send personalised note with your invitation to connect, and thank them, once they agree. Work on establishing rapport, through commenting on their updates once in a while (not too often).

Step 3: Plan your meeting.

Think through what you want to discuss. Review their profile and think about questions regarding their job, company, education or career. Think through how you will introduce yourself and your career path. Prepare a script of your self-introduction. Call your contact from a quiet room; have paper, pen and your calendar ready.

Step 4: Pick up the phone and set up the information interview.

  • Introduce yourself briefly
  • State the purpose of the phone call (or email): you are researching careers and would like to set a date for a short meeting
  • Explain your reasons for wanting to meet: to gain information about the person’s occupation and benefit from their insights and advice
  • State clearly that you do not expect them to have a job for you or to know of any job openings, rather you want to be in a more informed position before you pursue a career direction
  • Ask for 15-20 minutes of their time, preferably within the next week, for the interview.
  • Set a date, time and location of the meeting. (Should the person decline to meet with you, check if he/she has time for some questions on the phone either now or at a later date and ask for additional names you could contact).

How to conduct an Information Interview:

  • Arrive ahead of time, dressed neatly (although it does not need to be quite as formal as an actual job interview)
  • Bring a folder containing a list of questions and information you have already gathered
  • Have your business card available (if you have one), as well as a copy of your resume – don’t offer your resume; you may want to ask for feedback about it, if appropriate, as well as provide it if they request a copy
  • Express appreciation for their time and remind them that 15-20 minutes is all you expect
  • Re-state the purpose of the meeting – information, advice, no expectation of a job
  • Introduce yourself: describe your background, experience, skills, interests, objective
  • Bring the person up to date on your research so far – concisely so that new information will be added
  • Ask three or four essential questions that you have prepared and take notes
  • Ask for suggestions and other areas to be explored
  • Ask for referrals to other persons in specific occupations in the other areas suggested; ask about their background, and request permission to use the referring person’s name when calling
  • Thank them and express your appreciation for their time

Make sure to follow up:

Send a thank you letter as soon as possible. In the letter, thank them for their time, mention a point of interest from your discussion. Inform them of your next steps.

In the long term, keep in touch with those with whom you connected. Send a holiday greeting card, comment on LinkedIn and update them about your progress.

Developing a life-long practice of networking is useful for all those involved. Successful networkers know that in addition to the rewarding feeling of making a positive impact on others’ careers, the time and effort spent on helping another person will surely benefit them in the future, in return.

By Karin Lewis Filed Under: Career Voice: Blog Tagged With: best job search tips, find work, information interview, job search, job search advice, linkedin, networking, recruiter

October 19, 2015 Leave a Comment

Ask the Employment Specialist: 4 key steps for conducting a successful information interview

Two women sitting at a table talkingDear Joanna,

I am currently working as an inside sales representative at an IT company. I’m getting positive feedback on my performance from my manager and team members. But this is not my dream job. I would love to someday work as a project manager in my company or elsewhere.

How can I pursue my dream career while working full time?

Signed: Dream Job (DJ)


[Read more…]

By Donna Chabot Filed Under: Career Voice: Blog Tagged With: career change, career decisions, career-decision-making, information interview, networking

September 8, 2014 Leave a Comment

Ask the Employment Specialist: Is Cold Calling REALLY Dead?

Drawing of a typewriter with the words "Dear Employment Specialist"Dear Joanna

I have been advised by my JVS Job Developer to start cold calling for a job, an information interview and/or co-op placement. I participated in a cold calling workshop and understand how this technique can be used to tap into the hidden job market and build a professional network.I am terrified to pick up the phone and talk to strangers. Is this an appropriate strategy for the job search?

Signed: Terrified of Calling (TC)


Dear TC,

In recent years, with the onset of social media, there have been countless articles positing that cold calling is dead. I am a big believer in learning and applying all the skills, techniques and strategies in a job search, including cold calling, but I disagree: cold calling is not dead. It’s just different in this complicated and competitive labour market.

Career coach Robert Hellman featured in Susan Adams’ article in Forbes, How Cold Calling Can Land You A Job has some fantastic advice on cold calling that I have combined with my recommendations, which I apply in my cold calling that I use to build my professional network and business in my role as a Job Developer at JVS Toronto.

1. Targeted and deep research.

Decide where you want to work and research the companies, the industry and best contacts there. Following a consultative sales model, I would identify (prospect) the employees with the decision-making power or hiring manager of the department where you wish to work. Use social media to research the profiles of these individuals. Understand their resumes, join their groups, and follow them on social media. Before you pick up that cold telephone or email, learn as much as you can about the targeted individuals and company’s hiring practices, the workplace culture and opportunities. I wouldn’t even say no to cold calling the president of the company as well regardless of where you are in the hierarchy of the organization work.

2. Use LinkedIn, Facebook, Google and the company website to get contact information.

Many people list their contact information on their LinkedIn or Facebook pages. Company websites frequently include directories. Switchboards will often give out direct dial numbers and extensions.

3. Write a specific subject line for your email.

Come up with a phrase or sentence that will make the reader want to open the email, like “discuss development and fundraising ,” or “your AdWeek article about sales strategies.” LinkedIn can also show you whether you have any contacts in common and those can produce good subject lines, like “we’re both connected to Susan Adams and Fred Allen.” (Check out an article in this blog about writing emails that get noticed for more information about this topic).

4. Focus on your value to the employer.

Prepare a bullet point list of your accomplishments in advance for the cold call or email. They should be quick and specifically explain their relevancy to the company and/or positions you are contacting. Think about how your work would apply to a potential employer. Focus on your value to them. Quantify your achievements with numbers, saying you boosted revenues by 27% in your first year or doubled market response within two years by adopting a new testing program, for example.

5. Follow up.

After you cold call, send the first email, wait three days. Then follow up by forwarding the original email with a short sentence saying something like, “Hi, I’m touching base about the email I sent. Would you be available to set up a meeting?” Leave only one voicemail. It’s a good idea to phone repeatedly but only leave one message. If you leave multiple voice mails, your target may feel stalked.

8. Boil your verbal pitch down to 15 seconds.

Research something special about the company or the person you are calling. Did they win an award? Were they featured in an interview on the radio of television? Did they write something interesting to your profession? Begin the pitch with something positive that you learned about them and/or their firm. Recognize their achievement. Share this information as a warm up. If you get through to a CEO or senior executive on the phone, you will need to make your point quickly, while asking for a 20 minute meeting. Don’t be disappointed if they turn you down. If you make a good impression, they will likely send your contact info to someone else. Most companies are on the hunt for good people.

9. Use the words “mutually beneficial” in your email and phone call.

Make it clear that your goal is to help the potential employer achieve their goals.

10. Send the resume only when asked.

Don’t attach your résumé to the email, unless you know there is a job opening for which you’d be well suited. Otherwise, focus on your stated goal, of helping the potential employer.

11. Ask for 20 minutes.

Most people can spare this amount of time and it’s enough of an interval for you to learn something about a company or institution. In your email and phone call, ask if the person can meet in person.

12. Express gratitude.

When you meet, emphasize what you can do for them. Spend the rest of the time listening to what they need so you can follow up with a thank-you note that emphasizes how you can contribute to solving their problems.

Good luck!

Joanna

By Donna Chabot Filed Under: Career Voice: Blog Tagged With: #coldcalling, co-op placement, cold calling, cold calling is dead, find work, hidden job market, information interview, job search, jobsearch

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