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April 3, 2017 Leave a Comment

Ask the Employment Specialist: Should my LinkedIn profile be the same as my resume?

Drawing of a typewriter with the words "Dear Employment Specialist"

Dear Employment Specialist,

After being laid off from my Inside Sales job, and struggling to find another suitable job in my field, I went to JVS Toronto to get help. With the help of my JVS Employment Counsellor, I have now finished preparing my resume, and have begun to work on my LinkedIn profile. My Counsellor recommended that I simply cut and paste my resume into the LinkedIn profile, but when I looked through other profiles of people in my field, I noticed that many people have profiles that are very different from what they might have on a resume.

I noticed that their LinkedIn profiles were often longer, and some seemed more casual and personal than a resume should. I’m confused now: should my resume just be an online version of my resume?

Thanks,
Signed: Need Help with my Profile (NWP)


­

Dear NWP,

That’s a question that I often hear from my clients. Your Employment Counsellor is correct: when preparing your LinkedIn profile, it helps to have a well written, spell checked and proof read resume from which to cut and paste. But, as I see it, that’s only your first step — once you have inserted the jobs, education and summary from your resume to your LinkedIn profile, you have an opportunity to add so much more valuable information about yourself. The goal of this is to make you stand out to employers as not just suited for the job, but as an interesting, impressive and likable person.

Think of your resume as your brochure, or self-marketing document: it’s brief (no more than two pages long), and written in concise, simple, and formal language (without first person pronouns). Your resume goes back no further than 10 years. It also is supposed to be adapted to each job to which you apply.

Your LinkedIn profile, however, is quite different. It is a living, dynamic record of you and your career. LinkedIn provides you with a chance to tell your story using a range of media (text, slideshows, photos, documents, websites and video). It is supposed to be more a personal description of you — it includes your photo, an opportunity to share your personal interests or passions, and to share your activities.

As a job seeker who is sending out resumes to potential employers, make sure that your LinkedIn profile reveals something new about you. You want them to be impressed by who you are and your personality, in addition to your expertise and professional background.

Here are some other features of your LinkedIn profile that distinguish it from your resume:

  • Work history: LinkedIn allows for longer, more detailed work history than the standard 10 year span of a resume. If you have good, worthwhile experience that goes back more than 10 years, share it on LinkedIn. There are no space restrictions and age should be less of a concern, since employers can see your photo anyway.
  • Summary: your LinkedIn Summary is an opportunity to introduce yourself, explain your history and give potential employers an opportunity to learn about what makes you unique. It can be less formal and more wordy than a resume profile — just make sure that the tone is appropriate for your industry.
  • Personal interests: while employers are not really interested in reading about your personal interests and hobbies on your resume, LinkedIn does offer space to list some of your interests. Choose what you share carefully, of course. Think about what your choices tell the employer about you. Consider listing interests that your potential employer might have in common with you.

Start off with cutting and pasting your summary/profile, jobs, and education into your LinkedIn profile. Next, consider whether you want to add other jobs that you might have left off your resume. Check out the LinkedIn profiles of other professionals in your field to help you figure out the best tone and style for your profile, and set out to inspire and impress your next employer.

Best wishes for your job search!

By Karin Lewis Filed Under: Career Voice: Blog Tagged With: find work, Impress employers, job search, linkedin, linkedin profile, resume

October 24, 2016 Leave a Comment

Ask Our Employment Specialist: How to win at the online application screening game

Drawing of a typewriter with the words "Dear Employment Specialist"Dear Employment Specialist,

I keep applying for teller/customer service positions at the banks. As recommended, I register on their website, post my resume and cover letter and apply for job opportunities as they come up. I have never received a phone call for an interview.

What am I doing wrong?

Signed: Online


Dear Online,

Did you know that many of the larger companies like the banks use an online software that is automated for screening of online applications? It is known as the Applicant Tracking System (ATS). To help figure out what needs to be done so that your resume and cover letter will be flagged for the recruiter or hiring manager on the ATS, I spoke to Michelle Edmunds, Founder and Job Search Coach at Focus Industry Consulting as well as Employer Outreach and Placement Coordinator at Ryerson University’s Chang School. She advised the following:

1. Category matching.

Did you notice how job descriptions have become more creative, with many new job titles, departments and roles that haven’t been seen before? Functions and roles contain fewer tasks and there is a bigger focus on outcomes. Companies are looking for specialists, not generalists.

Create a separate section in the top third of your online resume that captures your relevant specific category of expertise. For example, Client Relationship Management, Communications and Financial Analysis.

2. Resume keyword matching.

Focus on the priority keywords within the job description. Use the exact words and language in the posting. Don’t copy and paste those words exactly as is — instead, write your matching or relevant work experience with detailed examples, while still ensuring that you are capturing the key terms that are important — for example, if you are applying for a “Customer Service Representative”, and phrases such as “relationship management”, “analytical skills” and a “bachelors degree”, appear in the job description, these are mandatory qualifications.

Keyword matching shows the system that you understand the job requirements and that you speak their language.

3. Include your accomplishments.

This is your strategy to market yourself in both the online application and interview. It’s how you can stand out from the crowd. Your accomplishments should be unique, valuable and strategic, and they should match the job posting’s job description first, and then the listed requirements. The phrases need to be personal and real. Using the keywords in the job description, prepare these statements, so that they are well-received by the outcome based job lists on the ATS.

Based on the STAR method (Situation, Task, Action and Result), you can prepare these statements for the resume as well as to respond to the behavioural questions in the interview.

4. Limit your online applications.

Don’t spend all your time on the ATS. Build your professional network, meet as many people as possible in your field, engage in information interviews, use social media to research and network. Despite the proliferation of online tools, most people continue to get jobs through people they know.

Good luck!

By Karin Lewis Filed Under: Career Voice: Blog Tagged With: accomplishments, ATS, find work, job search, keywords, online job search, resume

October 10, 2016 Leave a Comment

How to be noticed on online job application systems

 

Business woman hand typing on laptop keyboardIncreasingly, employers are turning to electronic methods to standardize recruitment and make resume screening more efficient. You may have noticed that when you apply to a job online, you are often redirected to a website that requires you to sign up, create an online profile, answer a long series of questions and then upload a resume before you are able to apply for the job. The goal of the employer is to gather more information from you, to allow them to pre-screen candidates, using keyword searches and make more objective decisions about whom they will call to an interview.

The programs used by employers to gather the data and sort through it are called ATS programs – Applicant Tracking Systems. They are online sites where job seekers can create an profile and apply directly to all the suitable jobs with a particular company. Candidates can upload a resume and cover letter, as well as give employers access to other online information about themselves (such as LinkedIn, blogs) as well as additional documents (such as proof of professional registration) as required by employers.

The advantages of ATS for candidates is that it enables them to set up profiles with each of their employers of choice, get notifications (or ‘alerts’) when jobs are posted, and — once the profile is completely set up — apply easily. It also enables candidates to share more information than the conventional emailing of a resume and cover letter.

But as most job seekers would testify, online job application sites are frustratingly difficult to navigate and full of technical bugs. They also can take a lot of time to set up. Many job seekers also find that despite setting up a profile and applying to many jobs to which they seem perfectly suitable, they are still not getting called for interviews.

To make sure that you maximize the odds of getting being noticed on an ATS system, here are some tips for using it:

Prepare an ATS optimized resume

The ATS will extract the relevant data from your resume to compare to other candidates. So while some employers might print out your resume before the interview, many admit to never looking at the document itself, which makes resume writing for ATS difficult for job seekers.

While it’s still important to prepare a resume that looks readable visually, it is even more vital to ensure that it is coherent and targeted resume, in terms of:

Spelling – make sure that the resume is error free; remember: misspelled words will not be picked up by the system

Keywords – edit the resume to use the keywords that the employer uses in their posting

Layout – keep the resume simple and cleanly laid out:

  • no tables, columns or text boxes, or formatting such as underlining
  • no fancy text, tabs or fancy spacing between letters
  • no graphics or unusual symbols — you can use a simple bullet (●), dash (-) or line ( | ) to separate items
  • no abbreviations or unexplained acronyms
  • don’t use creatively worded headings, or rely on bold or underline– rather stick to the standard headings (in capital letters, if you want it to be obvious that they are headings) such as PROFILE, PROFESSIONAL HISTORY, EDUCATION, etc
  • don’t use headers or footers
  • no need to number pages or title them
  • unless otherwise instructed, create a resume in Word format, not PDF (which often cannot be read on ATS)

Save the resume under a name that identifies you and the job (e.g. KarinLewisEmploymentCounsellor.doc).

Complete the online profile in full detail

Don’t take any short cuts when completing the profile. Complete all fields in the profile, even those marked as optional. Include your cover letter, resume and any other relevant documentation. When asked to explain an item, do so in full detail. Write full, clear and suitably detailed replies to all questions. Use proper punctuation and capitalisation in your sentence. Don’t rush through it — make sure it is as good as you can make it.

Check the profile carefully before submitting it

Don’t just upload a resume and assume it will fill the right fields – often the system misreads the resume. Check your profile carefully to ensure that all the resume details are properly captured.

The bottom line is to keep in mind that ATS is an increasingly commonly used method of prescreening candidates. Take some time and make sure you prepare your profile in such a way that you increase your chances of being noticed and contacted for an interview.

FINAL TIP: Don’t rely only on ATS to secure your next position. While it is true that many companies require applicants to apply online, that does not mean that candidates won’t benefit from networking with potential employers online on LinkedIn and in person. Do both — create a strong ATS profile and find ways to reach out to potential employers as well. Ideally, your target employers should be aware of your candidacy before they even set out to post a job, or call candidates for an interview.


Karin Lewis is the Blog Editor and a contributing writer. A senior Employment Counsellor at JVS Toronto, she presently balances the roles of Case Manager, Consultant to Toronto’s Jewish Family and Child, as well as Communications and Marketing (Social Media) Specialist.

By Karin Lewis Filed Under: Career Voice: Blog Tagged With: ATS, find work, job search, online job search, online profile, resume

August 1, 2016 Leave a Comment

Ask the Employment Specialist: What to do when nothing is working

Worried guy covering mouth by hand while looking at laptop display and understanding that dangerous virus attacked his computer

Dear Joanna,

Nothing is working with my job search. I’m not getting any interviews, my networking doesn’t lead to any jobs and needless to say, I’m stuck and feel like giving up. I’m doing everything in my powers to look for work including meeting the employment support staff, participating in the workshops and attending job fairs.

What is wrong with me?

Signed: Stuck in the Search (SS)


Dear SS,

One of the most painful experiences of being a job developer/job coach is working with job seekers who are seriously engaged in their job search but for whom none of the available employment support services seem to work. Consider reflecting on the excellent insights offered by blogger Louise Fletcher, where she presents advice on how most people “get the job search process all wrong” and make mistakes. You can explore her solutions on this site as well.
[Read more…]

By Karin Lewis Filed Under: Career Voice: Blog Tagged With: desperate job seeker, find work, job search, job targeting, recruiters, resume

June 27, 2016 2 Comments

Ask the Employment Specialist: Why employers hate functional resumes

Drawing of a typewriter with the words "Dear Employment Specialist"Dear Joanna

I’m an accounting clerk with less than a year of work experience with strong accounting software skills. I’ve prepared a functional resume recommended by the employment counsellor due to my lack of relevant professional experience.

I have applied for tons of jobs. I know that I am qualified for the position. But have not received one interview! Could the functional resume be the problem?

Signed: Extinct Format (EF)


Dear EF

In an interview, Raffi Toughlouian, VP at IFG – International Financial Group, a leading financial recruitment firm, as well as renowned recruiter and Subject Matter Expert (SME) in this field over the past 13 years, confirms that the functional resume is generally not preferred by most recruiters for the following reasons:
[Read more…]

By Karin Lewis Filed Under: Career Voice: Blog Tagged With: Applicant Tracking System, ATS, best resume, find work, functional resume, job search, recruiter, resume

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