Welcome to JVS Toronto’s Volunteer & Student Services!
Thank you for your commitment in bettering the lives of others by giving the value of your time. Below are the documents you need to review as part of your Volunteer & Student Orientation prior to your first volunteer or placement shift.
On the Customer Service Feedback page, please review:
- AODA Accessible Customer Service Policy
- Customer Complaint Policy
On the Volunteer & Student Orientation Policies page, please review:
- Client Abuse Prevention & Reporting Policy
- Code of Conduct
- Protection of Human Rights & Prevention of Violence in the Workplace
On the Privacy Policies page, please review:
- Business and Remote Office Privacy and Security Policy
- Records Retention and Destruction Policy
- Personnel Records Collection and Disclosure Policy
- Client Records Collection and Disclosure Policy
- Privacy Breach Policy
- Privacy Complaint Resolution Policy
Once you have reviewed the policies, please complete the Volunteer & Student Orientation Policies Sign-Off Form on page 9 of the Volunteer & Student Orientation Package (Download pdf). Please hand in your completed form, and direct any questions to your immediate supervisor.