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Customer Service Training for Teens
May 28, 2020 @ 10:00 am - 3:00 pm
Service Excellence – Ontario Tourism Education Corporation
Looking for a job in retail & sales? This certification will take you one step closer to your goal! Go beyond basic customer service and explore service experiences from the perspective of the customer. Delve into the many factors that affect your customers’ needs and expectations and create your own action plan for providing exceptional service.
Open to youth ages 14 to 18 with a permanent residents card or convention refugees. A computer and internet access are required. Link and instructions provided upon registration.